Quality Inn & Suites Garland - East Dallas

2.5 star property

Photo gallery for Quality Inn & Suites Garland - East Dallas

Pillow-top beds, desk, laptop workspace, blackout curtains
Business centre
Exterior
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪19 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Garland

When you stay at Quality Inn & Suites Garland - East Dallas in Garland, you'll be on a lake, just steps from Lake Ray Hubbard and a 5-minute drive from Sapphire Bay Marina. .This hotel is 12.2 mi (19.7 km) from Dallas Arboretum and Botanical Garden and 3.1 mi (4.9 km) from Texas Skatium.

What's nearby

  • Lake Ray Hubbard - 1 min walk - 0.0 km
  • Kay Bailey Hutchison Convention Center - 19 min drive - 33.8 km
  • Galleria Dallas - 19 min drive - 38.7 km
  • American Airlines Center - 21 min drive - 36.7 km
  • Dallas Market Center - 22 min drive - 39.3 km

Getting around

  • Downtown Rowlett Station - 8 min drive
  • Dallas Union Station - 19 min drive
  • Love Field Airport (DAL) - 43 min drive

Restaurants

  • ‪Shell - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪Panera Bread - ‬6 min drive
  • ‪Raising Cane's Chicken Fingers - ‬7 min drive

About this property

Quality Inn & Suites Garland - East Dallas

Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 846 reviews
Rating 8 - Good. 252 out of 846 reviews
Rating 6 - Okay. 108 out of 846 reviews
Rating 4 - Poor. 82 out of 846 reviews
Rating 2 - Terrible. 106 out of 846 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiram

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and comfortable really quiet location and the take care of you the lady at desk shes always so professional and kind and funny i wish i could remember her name so i can putbit up here but am pretty sure she reminds me as the guy with the grey jeep hahaha but she is amazing she deserves a raise and as far as the lication i totally recomended
Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exvellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 6 nights in Jan 2026

10/10 Excellent

Hiram

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 2 nights in Jan 2026

8/10 Good

Alvin

Liked: Cleanliness, staff & service, room comfort
Yes, the room was clean and there were no odors. Lisa and Tony were so friendly and accomodating for our 5 nights stay. Lisa said the washing machine was broken and couldn't get it scheduled for repair due to the holidays. I enjoyed the holiday decorations in the lobby. Made it very nice and homey for the holidays. I did take walk and the lake was lovely. The staff should let guests know about it. I didn’t realize it was in the back yard, so to speak, until the 3rd day I was there! We didn’t have a view, but I did ask for a room on 2nd floor on check-in but was told there were no vacancies and it would be more expensive to change rooms since we had a good rate, and the rooms on 2nd floor had queen size but ours was king size on first floor, I think that is what Tony and Lisa said. The sink drained very slowly. I informed staff and after a few days it was better. The breakfast was hot and FREE which was nice but there was no variety, only eggs, sausage, bread, waffles, cold cereal, coffee/milk, apple juice, yogurt, every day we were there. Please offer hot sauce, tortillas, potatoes, non-dairy milk/creamer, bananas, orange juice, and oatmeal. The vending machine didn’t have much variety, especially since restauranrs close early, and are not close by, except for Whataburger. I wanted some hot tea one evening and Tony provided me some hot water, I had to ask for it. I brought my tea bag. Please have some hot water for guests, and tea bags, after the dining area is closed. TY
The lake view on my walk.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

8/10 Good

Timothy

Stayed 1 night in Nov 2025

6/10 Okay

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

2/10 Terrible

Edith

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I first get I had to wait like an hour to get checked in the Customer service was awful, the room and the water were smelling really bad.
Stayed 2 nights in Nov 2025

8/10 Good

jerry

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Got to my room had a little problem with the refrigerator not working they came right up with a new refrigerator and replaced it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Coffee maker didn't work and the internet access?? The Wi-Fi would disconnect multiple times and each time I'd have to restart my computer just to reconnect to the internet again. Also, I'm already a Choice member, but on the sign up page for "free" unlimited internet, there is no login button. I tried signing up with an alternative email address and it kept giving me an error. Please give out passcodes to access the internet like normal hotels!! On the bright side, the bed and bed linens were awesome and the room was clean and well lit. Also, the shower had great water pressure too.The front desk staff was amazing and super nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy

3 things i did not like while i was here... the man that works the day shift is quite ride. Apperently i was in his way getting coffee after breakfast and he stood behind me the entire time grunting. Everything from breakfast time was pretty much put up and the coffee was the last thing and i guess he was in a rush or samething but nonetheless it was rude as hell how he was acting. Then I had a visitor at 10:45AM and he was trying to charge me already for another person!! He came to our door twice within an hour over it and both times he was just rude. The 3rd would be house keeping. Our last day while we were packing up and putting stuff in the car she just stood at the door waiting on us to leave like we were the only people there that she was waiting on. She kept looking at us as if we were doing something wrong while she was talking to the other house keeper. It was just flat out uncalled for and very unprofessional. I really should have messed the room up so she actually had something to clean!! The ladyvin the afternoons was amazing though!! The room was "lean
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 6 nights in Nov 2025

2/10 Terrible

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Demarcus

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

2/10 Terrible

Andrea

Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, lake view and very nice staffs.
Stayed 1 night in Oct 2025

10/10 Excellent

Wojtek

Stayed 7 nights in Oct 2025