Family accommodation in Chinatown

Location was very very nice however there was an incident where

My room was clean and comfortable, and the hotel in general was well kept up. I have no complaints--and the price was more than reasonable.

The room was clean but the bed was very firm. The bathtub wouldn’t drain after its first use but they did fix it the next day. The breakfast was incredible. The staff were cheerful and helpful. It was in easy walking distance of everything I wanted to do while in San Francisco. I did however only had a view of the commercial air handler and roof, nothing else! That was the most disappointing, anything aside from the mechanics of the building and roof would have been appreciated.

The hotel is nice and great location but

The hotel shuttle service was very helpful getting to and from the airport. However, the room although fairly clean leaves a lot to be desired. The spreads on both beds were covered with snags and should be discarded. The mini fridge was not leveled and fell out of its place every time it was opened. Breakfast was very good with several options. At check in, it would have been helpful for the staff to provide information on area businesses and the BART. I may stay again if the items noted are corrected as they are easy fixes that housekeeping management should have been aware of.

Great service. Wonderful room. Convenient location.