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WoodSpring Suites Carol Stream - Chicago

2.5 star property

Photo gallery for WoodSpring Suites Carol Stream - Chicago

Front of property – evening/night
Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)
Interior detail
Restaurant
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
1160 N. Gary Ave., Carol Stream, IL, 60188
  • Place, Xtreme Trampolines
    ‪5 min drive‬
  • Place, Schaumburg Convention Center
    ‪29 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is AU$137
includes taxes & fees
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About the area

Carol Stream

Located in Carol Stream, WoodSpring Suites Carol Stream - Chicago is in a regional park, a 5-minute drive from Xtreme Trampolines and 6 minutes from Bloomingdale Park District Museum. .This hotel is 12.3 mi (19.9 km) from Woodfield Mall and 13.2 mi (21.3 km) from Schaumburg Convention Center.

What's nearby

  • Xtreme Trampolines - 5 min drive - 2.9 km
  • Woodfield Mall - 27 min drive - 19.2 km
  • Schaumburg Convention Center - 29 min drive - 22.7 km
  • Allstate Arena - 38 min drive - 29.5 km
  • Donald E. Stephens Convention Center - 39 min drive - 32.3 km

Getting around

  • Roselle Schaumburg Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬20 min walk
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Starbucks - ‬9 min walk

About this property

WoodSpring Suites Carol Stream - Chicago

WoodSpring Suites Carol Stream - Chicago offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Flat-screen televisions come with premium digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Carol Stream hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided once per stay.

Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: USD 50

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per night, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 35 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

17 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Laundry fee: USD 9.87 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Chicago Carol Stream Hotel

WoodSpring Suites Chicago Carol Stream Hotel

Hotel WoodSpring Suites Chicago Carol Stream Carol Stream

Carol Stream WoodSpring Suites Chicago Carol Stream Hotel

Hotel WoodSpring Suites Chicago Carol Stream

WoodSpring Suites Chicago Carol Stream Carol Stream

WoodSpring Suites Hotel

WoodSpring Suites

WoodSpring Suites Chicago Carol Stream

WoodSpring Suites Carol Stream - Chicago Hotel

WoodSpring Suites Carol Stream - Chicago Carol Stream

WoodSpring Suites Carol Stream - Chicago Hotel Carol Stream

WoodSpring Suites Carol Stream - Chicago Reviews

Reviews

6.8
Rating 10 - Excellent. 117 out of 350 reviews
Rating 8 - Good. 64 out of 350 reviews
Rating 6 - Okay. 53 out of 350 reviews
Rating 4 - Poor. 53 out of 350 reviews
Rating 2 - Terrible. 63 out of 350 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Francia

Liked: Cleanliness
Stayed 28 nights in Dec 2025

8/10 Good

Francia

Stayed 20 nights in Dec 2025

2/10 Terrible

ROBERTO

Business traveller
Disliked: Amenities, property conditions & facilities
The place smells terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service
The light in the front desk needs to be on until 10:00 p.m. I needed to make change for a five and the front desk didn’t have a register.
Stayed 1 night in Dec 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean the staff we came in contact with were very plesant, I guess we did not expect a bear bones room no coffee maker my wife was surprised no hair dryer just not what we expected
Stayed 1 night in Dec 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Was not the quality I expected for the price. Will probably avoid this company in future.
Stayed 1 night in Nov 2025

4/10 Poor

Francia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The company they have to clean the snow not do a good jobs is a lot old people and they only clean the driveway they no clean the parking lot
Stayed 28 nights in Nov 2025

6/10 Okay

Ken

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Cynthia

Business traveller
There was cockroaches in the bathroom
Stayed 7 nights in Oct 2025

8/10 Good

Bethenia

Stayed 1 night in Nov 2025

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This property seems to be a haven for transients. It doesn't seem to be a hotel. There are a lot of people milling about at all hours by the entrances smoking. The room was bare-bones functional. The lobby and hallways had a peculiar odor. (My husband referred to it as the smell of desperation.) The room was clean but completely sterile. Only ceiling lights, no lamps for reading. No coffee anywhere; not even in the lobby. I guess to be fair I read that you had to bring your own stuff, but who brings a coffeepot for a two night visit to relatives? Whoever was staying in the room above stomped around all night, and I mean all night, or else they were bouncing a basketball. It woke up us both nights. Not sure how you pace in a room that size but it was totally annoying. So I won't be staying there again. If it had been a cheaper room, I might have understood, but it was more expensive than the Hampton Inn down the street and Hampton has a free breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Paul

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This should not be classified as a hotel. It is more long term housing for the homeless - which is admirable. However, I would not recommend it for travelers. While the staff are friendly, especially Eric, who manned the desk for the whole weekend we were there, we did not feel comfortable staying at the hotel. There were several people who hung around and many seemed to be using something. They were polite and non-threatening, and it gave us a greater empathy for people with their lifestyle but the constant smell of cannabis in the halls was off-putting. It also permeated our room, and was not a pleasant smell for us. The military style metal beds were not terribly comfortable and the rooms only contained the bare essentials. It was not what we would expect for a hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Adora

Liked: Amenities
Good clean and safe
Stayed 4 nights in Sep 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 3 nights in Aug 2025

2/10 Terrible

Rocio

Had to wait around 20ish mins to have someone open
Stayed 1 night in Aug 2025

4/10 Poor

Francisco

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Abdullokh

Stayed 1 night in Aug 2025

6/10 Okay

Erik

Disliked: Property conditions & facilities

Noisy neighbors, worn furniture

It was ok. The lobby is locked 24/7, and not always attended. We had neighbors upstairs who were noisy at all hours. The chair in our room was a little threadbare. There's a kitchenette, but if you don't have utensils, you have to rent them. No free coffee, you have to rent a coffee pot. No breakfast. It was a little on the pricey side due to the lack of amenities. There was only one nightstand, and one side of the bed was flush with the bathroom wall, which was inconvenient. I'd give it a pass, and maybe stay at the Holiday inn Express next time.
Stayed 1 night in Aug 2025

2/10 Terrible

Kandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

I will NEVER stay at this hotel again. The whole hotel smelled damp and gross. When I got my room there was only a one “2 bed” left so I got. The manager lady called me the day before my trip saying they overbooked and if I wanted to downsize she would give me money back. I did downsize to a ONE bed. I never got one dollar back. Staff did not even acknowledge me when I left at checkout. HORRIBLE PLACE DO NOT STAY HERE
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 1 night in Jul 2025

6/10 Okay

Marie

Stayed 1 night in Aug 2025

4/10 Poor

Karen, Schaumburg

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025