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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪5 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪21 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(273 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(112 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(53 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Sofabed, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Work Desk, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About the area

Lombard

Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.1 mi (5.1 km) from Lilacia Park.

What's nearby

  • Yorktown Shopping Center - 5 min walk - 0.4 km
  • Donald E. Stephens Convention Center - 21 min drive - 27.6 km
  • United Center - 28 min drive - 34.6 km
  • Michigan Avenue - 31 min drive - 38.6 km
  • Wrigley Field - 38 min drive - 44.4 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪Gloria Jean's Coffees - ‬15 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1714 out of 2554 reviews
Rating 8 - Good. 509 out of 2554 reviews
Rating 6 - Okay. 189 out of 2554 reviews
Rating 4 - Poor. 78 out of 2554 reviews
Rating 2 - Terrible. 64 out of 2554 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We entire stay was wonderful. From checking in to sleeping to breakfast and checking out.
Stayed 1 night in Oct 2025

6/10 Okay

Jonathan

Stayed 5 nights in Nov 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service, clean room, and decent breakfast!
Stayed 3 nights in Oct 2025

8/10 Good

Olivia, London

Stayed 1 night in Nov 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable and clean room and hallways and lobby. Decent breakfast. Friendly staff. This is our usual "stay-over" when passing through the Chicago area.
Stayed 1 night in Nov 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, Patrick was amazing ! The breakfast was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, had a problem with the room and they immediately fixed it. Room was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

8/10 Good

Rosemarie L

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and quiet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael Ting-Fung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at the SureStay Plus Hotel in Lombard. The room was comfortable and clean, the breakfast had a good variety. When my room wasn’t cleaned one night, Patrick at the front desk was very helpful — he gave me fresh towels right away and confirmed that my room would be cleaned the next day. Really appreciated his friendly attitude and great service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Joan Manuel

Stayed 1 night in Nov 2025

10/10 Excellent

Frieda

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmad

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Nov 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was horrendous this time just rude and disrespectful. Wouldn't even let me finish a sentence before he was cutting me off. Didnt want to give a name neither.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel, Torrance

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean as always.
Stayed 3 nights in Nov 2025

8/10 Good

Wilfred

Everything is good. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above Staff , amenities , quietness and cleanliness!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaynell

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The t rooms was spotless
Stayed 5 nights in Oct 2025

10/10 Excellent

shoaib

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 5 nights in Oct 2025