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The Westin Chicago Northwest

4.0 star property

Photo gallery for The Westin Chicago Northwest

Exterior
View from property
Junior Suite, 1 King Bed, Non Smoking
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View map
400 Park Blvd, Itasca, IL, 60143
  • Place, LEGOLAND® Discovery Center
    ‪6 min drive‬
  • Place, Woodfield Mall
    ‪6 min drive‬
  • Place, Schaumburg Convention Center
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Itasca

When you stay at The Westin Chicago Northwest in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 11.3 mi (18.2 km) from Donald E. Stephens Convention Center and 8.5 mi (13.7 km) from Allstate Arena.

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 3.2 km
  • 390 Golf Experience - 3 min drive - 3.2 km
  • LEGOLAND® Discovery Center - 6 min drive - 8.1 km
  • Woodfield Mall - 6 min drive - 8.4 km
  • Schaumburg Convention Center - 8 min drive - 11.2 km

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Casey’s - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Ma's Oriental Express - ‬17 min walk

About this property

The Westin Chicago Northwest

Suburban hotel with area shuttle service and a 24-hour fitness center
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 416 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by the hotel's restaurant, Market Place, for lunch, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Itasca? This hotel has 43817 square feet (4071 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

Reviews

The Westin Chicago Northwest Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 661 out of 1022 reviews
Rating 8 - Good. 160 out of 1022 reviews
Rating 6 - Okay. 100 out of 1022 reviews
Rating 4 - Poor. 51 out of 1022 reviews
Rating 2 - Terrible. 50 out of 1022 reviews

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this sight, but very good, close to highways, and good staff 👍.
Stayed 2 nights in Jun 2025

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Amanda, Murrieta

Stayed 1 night in Jun 2025

10/10 Excellent

Senait

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful & spacious rooms! My family enjoyed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zachary

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout inside and the surroundings outside are really nice. Restaurant and bar inside was very convenient. I didn't like having to use the hey card to get to my room floor. When multiple people got on to go to different floors the elevator got confused and at one point we were stuck for a min before the door opened which was pretty scary. The rooms are clean and nice but the toilet was a bit too low. Overall it was a good stay and I'd stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Clustelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, very clean property
Stayed 2 nights in Jun 2025

10/10 Excellent

Manas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Give me cool air!

The air conditioner didn't work on 2 of the nights which made it very difficult to sleep. The hot water went out mid-shower one of the days. They didn't clean my room one of the days and I had to ask for them to do so and bring new towels. Also had issues with Hotels.com when I needed to cancel one of my reservations.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Only bad thing was the location from the airport is different than what is actually on the site but everything else was spot on and amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Todor

Liked: Cleanliness, amenities, property conditions & facilities
5
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2025

4/10 Poor

Karari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Expected more, got less

My room AC was set to the lowest temperature and I was still sweating. The shower would not drain and I would have to shower in a pool of water. Housekeeping was super nice tho. The restaurants are overpriced for their offerings.
Stayed 2 nights in Jun 2025

10/10 Excellent

GEM, CRYSTAL LAKE

Liked: Cleanliness, amenities, property conditions & facilities
This is such a nice property with bigger rooms! Really like the walk path behind is awesome! Like the quiet area but not far from malls and restaurants! Will definitely be back! Amber and Marty are awesome too!
Stayed 3 nights in Jun 2025

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness, amenities
Property overall good, hotel is a nice property for what you pay. My only concern was the AC , did not work well. This is one of the knock outs that I always review when. Did not cool enough
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will visit again
Stayed 2 nights in Jun 2025

6/10 Okay

serdrena

Travelled with partner
Liked: Cleanliness, staff & service
This is still one of my favorite properties. However, the phones need a serious upgrade and we had a non working remote for almost 2and a half hours. Everything else is good and awesome customer as always
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jun 2025

2/10 Terrible

Mittapally

Disliked: Property conditions & facilities
Very bad experience and poor customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful place I will be returning
Stayed 1 night in Jun 2025

10/10 Excellent

Nallely

Stayed 4 nights in May 2025