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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Indoor pool
Exterior
Exterior
Restaurant
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1490 W Lake Street, Roselle, IL, 60172
  • Place, Bowlero Roselle
    ‪10 min walk‬
  • Place, 4 Paws Dog Park
    ‪3 min drive‬
  • Place, Wintrust Field
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Freestanding Bath)

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Roselle

Located in Roselle, Holiday Inn Express & Suites Chicago West-Roselle by IHG is within a 15-minute drive of Schaumburg Medieval Times and Arboretum of South Barrington. .This hotel is 7.9 mi (12.6 km) from Wheaton College and 9.1 mi (14.7 km) from Central Dupage Hospital.

What's nearby

  • Bowlero Roselle - 10 min walk - 0.9 km
  • 4 Paws Dog Park - 3 min drive - 2.1 km
  • Wintrust Field - 3 min drive - 2.8 km
  • Woodfield Mall - 16 min drive - 15.0 km
  • Schaumburg Convention Center - 17 min drive - 21.1 km

Getting around

  • Hanover Park Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Schaumburg Boomers Stadium - ‬5 min drive

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Roselle? This hotel has 580 square feet (54 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super clean room and hotel. Staff was super nice and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stay was ok strong smell of cigarette smoke all through the room. Might have to request a room not near other rooms that are smoke friendly. But besides that stay was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Nice room with all amenities.
Stayed 1 night in Dec 2025

6/10 Okay

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was a good sides. The tv had lines though the picture. the plumbing was not good and The tub would fill up water while you’re taking a shower. the pool area needs to be updated and the roof needs replacing and you couldn’t use the bathroom in the pool area everything was wet and was know ventilation in there.
Stayed 5 nights in Dec 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not do breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Arielle

Travelled with family
Liked: Cleanliness, amenities
Staff was very nice and helpful! Breakfast was great! Fair amount of mold in our bathroom, no exhaust fan and carpet was torn in a few places. Curtains had some rips too. Not terrible but needs some TLC. Aside from mold, everything was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, clean rooms I will stay here again.
Stayed 3 nights in Dec 2025

6/10 Okay

Frank

Business traveller
Room had food splatter on walls , sheets stained and drawers would not stay shut. Kid at desk when I checked in barely looked up and barely said a word. Weird even for the iPhone generation. Breakfast was good and eating area clean and comfortable. The woman there was nice and spoke.
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Siempre llena mis espectativas. Gracias
Stayed 1 night in Dec 2025

8/10 Good

Drashti Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was not ploughed despite significant snow fall
Stayed 3 nights in Dec 2025

6/10 Okay

Bernard

Stayed 1 night in Dec 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
The family suite was spacious and nice for a larger family. The rooms are old and outdated but it was clean. We had to move from the first room because the main light would not stop flickering. In the second room, there were only two sets of towels So we had to request more. Overall the state was fine but I rated down one star because of these inconveniences.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected
Stayed 1 night in Dec 2025

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs and lots of random stains on the carpet, I barely stayed a night and asked for a refund and to be checked out the next morning. Looking to talk to someone!
Stayed 4 nights in Dec 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dated. Lack of ventilation in room. No hot water for bath.
Stayed 1 night in Dec 2025

10/10 Excellent

Iuliu

Stayed 1 night in Dec 2025

10/10 Excellent

brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The help we received getting the right room, breakfast was good, friendly helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Whitney

Stayed 1 night in Dec 2025

4/10 Poor

David

The room is very dated. Huge stains all over the carpet. Non of the amenities work. Pool cold, pool area cold and hot tub does not workf the 3 lame pieces of equipment work
Stayed 2 nights in Dec 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean and bed was comfortable. The toilet didn't flush upon arrival. Desk was helpful and it was fixed quickly. Breakfast was good. The parking is ample. The negative was that the previous snow had not been cleared and it was packed ice. All other parking lots near were clear. It snowed overnight so there was six inches on top of the ice which was dangerous for even walking to the car. If I hadn't prepaid, I would not have stayed there with the packed ice in the parking lot while all other near parking lots were clear of ice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious , bed comfort, clean , quality toiletries
Stayed 3 nights in Dec 2025