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They allow Dogs at this hotel so be prepared for that, the hotel is in moderate condition, the staff was very friendly, the breakfast in the morning was good, the location and area is good as well, I would put this hotel at average to below average on scale of amazing to just ok.
I’ve stayed in this hotel each summer for years. I doubt I’ll come back since there are many small things that needs replacement, repair or paint, etc.
The room had torn carpet in several places, corner trim was pulled away from the walls. Floor under the sink was disgusting. The list goes on.
Hotel was right next to the mall. Very short drive or a small walk to the Nordstroms side of the mall. Not a straight shot across though, unless you like jumping 15 feet or more into traffic. Many restaurants all a short drive away. Medieval Times is roughly 4-5 miles away. Took us about 7 minutes to get there due to traffic. Room was nice, clean, but not as spacious as the pictures made it seem. The large desk takes up a good chunk of floor space. Bed was comfortable. Bathroom was roomy and we had a walk in shower. My only minor issue was, I wish there was a second office chair or some kind of chair to use in the other side of the desk/table. We would definitely stay here again.
A hidden gem of a hotel right next to Woodfield mall. Very nice staff, clean comfortable rooms and very pet friendly. The breakfast is wonderful. There are no negatives.
Stayed here on a roadtrip - check in was quick. Breakfast was good in the am. Safe location.
Verified traveller
Stayed 1 night in Jul 2025
6/10 Okay
Lawrence, Grand Rapids
Travelled with partner
14 July 2025
Liked: Cleanliness, staff & service
Overall, this was an average hotel. It was in a good location close to shopping and a lot of food choices. Area was quiet since it was in a corporate park. Check-in process was quick and easy. The room was average. Bed was comfortable, but the pillows weren't great. Bathroom door was very difficult to open and close. The floor carpet tiles weren't all adhered properly and a few kept coming up. Continental breakfast had limited options and staples like bananas or eggs were slow to be refilled or left empty some mornings. Not a necessarily bad stay, but I wouldn't recommend.