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Best Western Chicago - Downers Grove

2.5 star property

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Free self-parking
Reception
Outdoor pool, pool loungers
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(132 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4

Mini 2 Double Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

Mini 2 Double Bed Communication Accessible Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 2

Mini 1 King Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave and Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Corner Room, Microwave and Mini-Refrigerator, Kitchen Sink

  • Sleeps 4

Corner King Suite with Separate Living Area

  • Sleeps 4

Accessible Standard King Room Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Similar properties

Exterior
SureStay Plus Hotel by Best Western Chicago Lombard
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 2,436 reviews
The price is AU$124
includes taxes & fees
1 Jan - 2 Jan 2026
SureStay Plus Hotel by Best Western Chicago Lombard

About the area

Downers Grove

Located in Downers Grove, Best Western Chicago - Downers Grove is in the business district, within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 2.2 mi (3.6 km) from Morton Arboretum and 3 mi (4.9 km) from College of Dupage.

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • United Center - 28 min drive - 36.7 km
  • Michigan Avenue - 32 min drive - 40.7 km
  • McCormick Place - 33 min drive - 43.1 km
  • Wrigley Field - 38 min drive - 46.4 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Best Western Chicago - Downers Grove

Suburban hotel with free breakfast and a fitness center
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At Best Western Chicago - Downers Grove, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Downers Grove? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 875 out of 1593 reviews
Rating 8 - Good. 387 out of 1593 reviews
Rating 6 - Okay. 175 out of 1593 reviews
Rating 4 - Poor. 74 out of 1593 reviews
Rating 2 - Terrible. 82 out of 1593 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at the Best Western Downers Grove location is always phenomenal! They have great service, clean and comfortable rooms, and hot breakfast every morning. The location is also convenient and close to many restaurants. I highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at the Best Western Downers Grove location is always phenomenal! They have great service, clean and comfortable rooms, and hot breakfast every morning. The location is also convenient and close to many restaurants. I highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Manzur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Manzur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable; every staff member I interacted with was friendly and helpful. Price was very reasonable, especially for the Chicago area. Would definitely book again!
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
The room i had only had a view of the brick wall
Stayed 5 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was a great one! The hotel was clean, breakfast area was clean at all times. Had hot breakfast every morning, it could've been a bit warmer. Most hot food was lukewarm but it was still very good. Our room was very clean and spacious. The bed wasnt the most comfortable bed, very firm. Overall though everything was great and would stay again!
Stayed 4 nights in Sep 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay again

Stayed 2 nights in Sep 2025

8/10 Good

Mitzy

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Stay was good but Room cards kept deactivating
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexandria

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Renee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
After going to a room that had a strong moldy smell, the front desk attendant was so helpful. She moved us to a different room that only had a slight musty smell. We were fine, but someone with allergies might have problems.
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Nuria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-kept and clean. The staff is constantly cleaning — they regularly vacuum the floors, and the rooms are well-maintained. The only area that could use some improvement is the breakfast, as it wasn’t anything special. Aside from that, everyone was kind, I felt safe throughout my stay, and there’s also a spacious parking area, which was a big plus.
Stayed 6 nights in Sep 2025

10/10 Excellent

Danny A Asberry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very attentive
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cheerful
Stayed 1 night in Sep 2025

4/10 Poor

Amelia

Travelled with family
Check-in was at 3:00 pm—the room wasn’t ready until after 4:30 pm. The only “compensation” we got was an upgrade from a king to two doubles. The staff were incredibly kind and helpful. The experience wasn’t all that great and would have loved a refund to go elsewhere if that was possible.
Stayed 1 night in Sep 2025

4/10 Poor

Rawys

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was very loud, from pipes. Sounded like soneobe was taking a shower for over 1 hr. Water running then sudden stop with loud noise. The frond desk personnel was kind and moved me to a room with toilet leak, running all night, coupled with loud snorer somewhere near me. At that point, it was 1 am, i dudnt want to change rooms again
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PoI’m l
Stayed 5 nights in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2025

6/10 Okay

Leslie, Peoria

Liked: Staff & service
Staff was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Junior

Disliked: Staff & service, property conditions & facilities
Bathroom to small
Stayed 4 nights in Aug 2025

6/10 Okay

Aloysius

Stayed 2 nights in Sep 2025