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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Lobby
Meeting facility
Indoor pool
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View map
707 E Butterfield Road, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪3 min walk‬
  • Place, Oakbrook Center Mall
    ‪4 min drive‬
  • Place, Morton Arboretum
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(73 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(125 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Corner

9.0 out of 10
Wonderful
(18 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.2 out of 10
Very good
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Premium bedding, down duvets, in-room safe, desk

Hyatt Place Chicago/Lombard/Oak Brook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,011 reviews
The price is AU$219
includes taxes & fees
26 Oct - 27 Oct
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About the area

Lombard

Located in Lombard, Embassy Suites by Hilton Chicago Lombard Oak Brook is in the business district, a 4-minute walk from Yorktown Shopping Center and within a 5-minute drive of Advocate Good Samaritan Hospital. .This hotel is 14.7 mi (23.7 km) from Donald E. Stephens Convention Center and 2.7 mi (4.4 km) from Oakbrook Center Mall.

What's nearby

  • Yorktown Shopping Center - 3 min walk - 0.3 km
  • Oakbrook Center Mall - 4 min drive - 5.0 km
  • Drury Lane Theater - 5 min drive - 5.3 km
  • Morton Arboretum - 5 min drive - 5.6 km
  • College of Dupage - 8 min drive - 7.1 km

Getting around

  • Downers Grove Belmont Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 28 min drive

Restaurants

  • ‪Sarku Japan - ‬10 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Ancho & Agave - ‬7 min walk
  • ‪Miller's Ale House - ‬11 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with free breakfast and a fitness center
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 624 out of 1175 reviews
Rating 8 - Good. 243 out of 1175 reviews
Rating 6 - Okay. 147 out of 1175 reviews
Rating 4 - Poor. 80 out of 1175 reviews
Rating 2 - Terrible. 81 out of 1175 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elsa, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are a bit dated but great water pressure in shower. Nice they offer free drink and some snacks in the evening. Breakfast options were okay. Staff was very nice and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Diamond

Stayed 1 night in Jun 2025

8/10 Good

Michaela

Stayed 1 night in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Stayed 3 nights in Jun 2025

2/10 Terrible

Candice, Chicago

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was clean, The woman that checked me in was irritated, so she wasn’t polite at all, she didn’t give me my breakfast cards or a wrist band to swim with, So today when I tried to get breakfast I couldn’t because I did not have a card I was over it and just left early
Stayed 1 night in Jun 2025

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephon

Stayed 1 night in Jun 2025

6/10 Okay

Lori

Stayed 2 nights in Jun 2025

2/10 Terrible

Kumar

Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We stayed for one night, staff was very friendly, room and hotel were very clean, hotel was in a safe, beautiful location with plenty to do in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My over all experience was excellent, I always pick this hotel…
Stayed 1 night in Jun 2025

6/10 Okay

Sathya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra, Charleston

Travelled with family and small children
Liked: Amenities
Great location
Stayed 3 nights in Apr 2025

8/10 Good

James, Dayton

Travelled with family
THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK
Stayed 1 night in Jun 2025

4/10 Poor

Coryel

Stayed 2 nights in Jun 2025

10/10 Excellent

London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean ! Loved the breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.
Stayed 2 nights in May 2025

10/10 Excellent

Constance

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent. The staff was very friendly. The breakfast was great.
Stayed 4 nights in Jun 2025

2/10 Terrible

john

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
do not clean rooms unless asked understaffed front desk
Stayed 5 nights in Jun 2025

10/10 Excellent

Wendi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, the rooms and the hotel were really nice. The breakfast was fabulous, was so happy that they had the omelette bar, really great touch!
Stayed 2 nights in Jun 2025

8/10 Good

Sharon A

Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the suite
Stayed 3 nights in Jun 2025

8/10 Good

Barbara

Liked: Property conditions & facilities, room comfort

Add towel bars to bathrooms!

We have stayed here before and it met expectations except for cleaning our room. It was not done 2 days in a row. I think the "sleeping in" tag was left on too long the first night but the second night it was off when we finished breakfast and left for the day. That night when we got back, it was still not done and I had to call for clean towels. These came immediately. I had left the used towels on the floor because there was no towel bar to hang them and we were not going to use them again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrice Robles

Stayed 2 nights in Jun 2025