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Richmond Plaza Hotel

3.0 star property

Photo gallery for Richmond Plaza Hotel

Lobby sitting area
Suite, 1 King Bed
View from room
Deluxe Room, 1 King Bed | Bathroom
Deluxe Room, 1 King Bed

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪13 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪17 min walk‬
  • Place, SM City Cebu
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Cebu City

With a stay at Richmond Plaza Hotel in Cebu City (Camputhaw), you'll be within a 5-minute drive of SM City Cebu and Ayala Center. .This hotel is 1.5 mi (2.4 km) from Waterfront Cebu City Casino and 2 mi (3.3 km) from Magellan's Cross.

What's nearby

  • Cebu Business Park - 7 min walk - 0.6 km
  • Ayala Center - 13 min walk - 1.2 km
  • Osmeña Fountain Circle - 15 min walk - 1.3 km
  • Waterfront Cebu City Casino - 17 min walk - 1.4 km
  • SM City Cebu - 3 min drive - 1.9 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Luzern Steakhouse - ‬3 min walk
  • ‪Eddie's Hotel & Restaurant - ‬4 min walk
  • ‪Kinn Kinn - A Thai Kitchen - ‬2 min drive
  • ‪Azul - ‬3 min walk
  • ‪Ramen Kamekichi - ‬3 min walk

About this property

Richmond Plaza Hotel

Hotel with free parking, near SM City Cebu
Richmond Plaza Hotel offers 42 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: PHP 250 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Cebu City
Richmond Plaza Hotel Hotel Cebu City

Richmond Plaza Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 32 out of 260 reviews
Rating 8 - Good. 77 out of 260 reviews
Rating 6 - Okay. 77 out of 260 reviews
Rating 4 - Poor. 36 out of 260 reviews
Rating 2 - Terrible. 38 out of 260 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Stayed 8 nights in Jun 2025

4/10 Poor

Kurt

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good Air conditioner, no hot water, no coffee
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. More power outlets required
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
Stayed 13 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

randy

Liked: Cleanliness, property conditions & facilities
Get place
Stayed 1 night in Apr 2025

4/10 Poor

D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Sad room

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
# No Laundry available #Mould on grout in bathroom
Stayed 2 nights in Mar 2025

4/10 Poor

mark, paragould

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It took 3 day to fix fix the cable plus the ads that you give free potable water bottle water but you do not and reception area that had air shut off because it’s so hot they said is no customers it’s all the big lie
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

4/10 Poor

Francis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The back hole of Calcutter!

The hotel has no facilities what so ever. You cannot even buy water. Our room has no windows! Just a very dim light so it was impossible even to read in the room. The decor was dark, the bedding was even dark brown. There was no hot water. Thankfully we had only booked one night. We will never stay there again. I must say that the staff were polite, friendly and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stay there for four days it took 3 days to fix the tv cable in the room and the app said you get free water but no they said the manager says no more free water and they’re also so damn cheap. They turn the AC off in the lobby not that I was staying in our lobby, but it took forever to check in and it is hot as hell
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Dirty

We choose Richmond because it was closer to the hospital for my mom's doc appt. But it was very poor. No foot rag after shower your foot is wet and there's no rag to dry our feet. No cups or drinking glass to use to brush our teeth. We won't be back again.
Stayed 1 night in Mar 2025

8/10 Good

Lotis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty matresses

There was cockroach wondering on the floor. The matress of the bed is dirty, a lot of stain as well as the extra bed matress. I paid 5500pesos a night it was not worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Good Aircon

The room was very hot. It has an air conditioner but it's too small for a room this size. Also they installed it very low to the ground so the cold air blows straight to your feet. The staff was friendly. The location was good. The Wi-Fi was very fast. I would be willing to stay here again but I don't think that it will probably happen.
Stayed 2 nights in Jan 2025

10/10 Excellent

john paul tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and very friendly staffs
Stayed 1 night in Dec 2024

8/10 Good

Jimille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its old, but its clean and closed to city.
Stayed 6 nights in Dec 2024

6/10 Okay

Jonas

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Without grab app kolinda screwed
Stayed 2 nights in Nov 2024