Richmond Plaza Hotel

3.0 star property

Photo gallery for Richmond Plaza Hotel

Lobby sitting area
Deluxe Room, 1 King Bed | Bathroom
Suite, 1 King Bed
View from room
Deluxe Room, 1 King Bed

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu City, Cebu, 6000
  • Place, Cebu Business Park
    ‪5 min walk‬
  • Place, Mango Square
    ‪10 min walk‬
  • Place, Ayala Center
    ‪13 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Reviews

Richmond Plaza Hotel Reviews

6.4

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 265 reviews
Rating 8 - Good. 79 out of 265 reviews
Rating 6 - Okay. 77 out of 265 reviews
Rating 4 - Poor. 36 out of 265 reviews
Rating 2 - Terrible. 39 out of 265 reviews

Reviews

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Stayed 8 nights in Jun 2025

4/10 Poor

Kurt

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good Air conditioner, no hot water, no coffee
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. More power outlets required
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
Stayed 13 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

randy

Liked: Cleanliness, property conditions & facilities
Get place
Stayed 1 night in Apr 2025

4/10 Poor

D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Sad room

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
# No Laundry available #Mould on grout in bathroom
Stayed 2 nights in Mar 2025

4/10 Poor

mark, paragould

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It took 3 day to fix fix the cable plus the ads that you give free potable water bottle water but you do not and reception area that had air shut off because it’s so hot they said is no customers it’s all the big lie
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

4/10 Poor

Francis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The back hole of Calcutter!

The hotel has no facilities what so ever. You cannot even buy water. Our room has no windows! Just a very dim light so it was impossible even to read in the room. The decor was dark, the bedding was even dark brown. There was no hot water. Thankfully we had only booked one night. We will never stay there again. I must say that the staff were polite, friendly and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stay there for four days it took 3 days to fix the tv cable in the room and the app said you get free water but no they said the manager says no more free water and they’re also so damn cheap. They turn the AC off in the lobby not that I was staying in our lobby, but it took forever to check in and it is hot as hell
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Dirty

We choose Richmond because it was closer to the hospital for my mom's doc appt. But it was very poor. No foot rag after shower your foot is wet and there's no rag to dry our feet. No cups or drinking glass to use to brush our teeth. We won't be back again.
Stayed 1 night in Mar 2025

8/10 Good

Lotis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty matresses

There was cockroach wondering on the floor. The matress of the bed is dirty, a lot of stain as well as the extra bed matress. I paid 5500pesos a night it was not worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Good Aircon

The room was very hot. It has an air conditioner but it's too small for a room this size. Also they installed it very low to the ground so the cold air blows straight to your feet. The staff was friendly. The location was good. The Wi-Fi was very fast. I would be willing to stay here again but I don't think that it will probably happen.
Stayed 2 nights in Jan 2025

10/10 Excellent

john paul tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and very friendly staffs
Stayed 1 night in Dec 2024

8/10 Good

Jimille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its old, but its clean and closed to city.
Stayed 6 nights in Dec 2024

6/10 Okay

Jonas

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Without grab app kolinda screwed
Stayed 2 nights in Nov 2024