Family accommodation in Castro District

Its fine...not what it once was

This hotel is in need of an update. Shuttle service is so poor, we waited an hour at the airport for pickup when the website says every half hour. There were 3 shuttle buses for every other hotel that passed us when we were waiting. No restaurant inside and only three restaurants - all Chinese- within walking distance. Since we had come from Asia for 3 weeks, Asian food was the last thing we wanted. We will not book this hotel again.

Location was very very nice however there was an incident where

My room was clean and comfortable, and the hotel in general was well kept up. I have no complaints--and the price was more than reasonable.

The room was clean but the bed was very firm. The bathtub wouldn’t drain after its first use but they did fix it the next day. The breakfast was incredible. The staff were cheerful and helpful. It was in easy walking distance of everything I wanted to do while in San Francisco. I did however only had a view of the commercial air handler and roof, nothing else! That was the most disappointing, anything aside from the mechanics of the building and roof would have been appreciated.

Great service. Wonderful room. Convenient location.