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Clean room. Helpful staffs.

The views at Windjammer Landing are outstanding, the staff friendly and the amenities great. The gym has Peleton bikes which we loved so pack your clip ons. There are treadmills, an elliptical, stationary bike and a rowing machine. You have a few weight machines, lots of free weights and an enclosed studio with mats etc. The staff don't seem to be able to keep up with towel supplies, fresh fruit or wet towels for wipe down so bring your own. We switched rooms half way through and they are not created equal. Our first week we had a beautiful room and view but we needed to change for 3 extra nights. Same price but oh my goodness! The second room had no shower caddy, mirror falling off the wall, kitchen cabinets with doors that were not secure, filthy window coverings. Actually the room floors were filthy too. Room 46...stay away!!! Quite old and dilapidated. Shocking! Watch your invoice at the end and check it carefully. We had 2 charges that were not ours (the people beside us checking out had the same issue). Our credit kept getting charged during our stay for various items. I check my credit card daily online and would have to call the front desk for an explanation. Their accounting system needs some help and they seem to be lax with their allocation of charges. Just check your invoices carefully. In all Windjammer Landing is quite beautiful and very welcoming for families. We loved our stay but they do have a few issues to address.

Staffs was amazing. Room clean i love my housekeeper. It was a wonderful birthday week.

Room was good, chairs and throw pillows were dirty. Bed could use a new mattress

Don't know. Did not use the pool

Our concierge, Tashael, made our stay feel so special. She went above and beyond to assist us with questions and coordinating our reservations, transportation, and generally made us feel comfortable and taken care of . She was one of the reasons we felt like our trip was amazing!!