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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4 outdoor pools
Property video
Premium bedding, free minibar, in-room safe, desk
4 outdoor pools
Premium bedding, free minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪6 min walk‬
  • Place, Sandals Golf and Country Club
    ‪3 min drive‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬

Room options

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 303 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Swim Out Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(24 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(14 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Diamond Club

View from room

Luxury Family Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Suite

View from room

Luxury Family Suite

8.4 out of 10
Very good
(17 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

8.2 out of 10
Very good
(14 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

8.4 out of 10
Very good
(51 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential one Bedroom ocean view

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

  • Ocean view
  • 302 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Gros Islet

With a stay at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort in Gros Islet (Cap Estate), you'll be within a 5-minute drive of Sandals Golf and Country Club and Rodney Bay Aquatic Centre. .This all-inclusive property is 1.4 mi (2.3 km) from Smugglers Cove and 1.9 mi (3 km) from Saint Joseph the Worker Catholic Church.

What's nearby

  • Smugglers Cove - 6 min walk - 0.5 km
  • Sandals Golf and Country Club - 3 min drive - 1.7 km
  • Pigeon Island National Landmark - 3 min drive - 2.0 km
  • Saint Joseph the Worker Catholic Church - 3 min drive - 2.3 km
  • Friday Night Street Party - 4 min drive - 2.0 km

Getting around

  • George F. L. Charles Airport (SLU) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Score Bar - ‬3 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪Bay Gardens Beach Resort & Spa - ‬9 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 4 outdoor pools
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 290 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Gourmet Marche, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Hunter Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Zen - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Score Sports Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 10 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Score Sports Bar
  • Zen

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Snorkelling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift (94 centimetre wide door)

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Tianna

Travelled with partner
Liked: Amenities, property conditions & facilities
Dinner reservations extremely difficult. Food was just okay
Stayed 6 nights in Nov 2025

10/10 Excellent

Ade

Stayed 1 night in Nov 2025

8/10 Good

David Alan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They had the wrong room for us and the staff was a little slow. The resort was very nice
Stayed 4 nights in Nov 2025

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The rooms are out dated. Every time we ate at the buffet we had to ask multiple times to get a glass of water. As we watch them fill people’s water that just sat down. Bartenders at the pool were good. Waiters at Grazi were good. We appreciate the bottle of Champaign for our honeymoon. The reservation system is not good for the restaurants. From night one every restaurant was showing booked. But when walking by or asking for a reservation they were empty. WiFi could be a lot better considering the building. Better variety of food is a must! Why are you serving the same thing for lunch and dinner. The people at check out were very rude. Almost as if they realized we were leaving and they didn’t care about quality service anymore. You need better communication with nexus( considering they have an office at your property) We were picked up 30 mins late and Koby could figure out we’re out reservation was. Nobody believed we had the private transfer untill I had to show multiple people my pass on my phone. Why couldn’t we keep the bracelet as a little souvenir? Those are the things you put in a memory box.
Stayed 5 nights in Nov 2025

4/10 Poor

Iyanni

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were gross. Ripped sheets spills in the fridge and had a damp moldy smell in the room. We got a room change and the next room was even more disgusting. I requested a crib weeks before our stay and also when we got there and never received one. Mini fridges didn’t get cold so I had to walk around asking for ice to keep my child’s milk cold. Downstairs ice machines didn’t work. Sometime the elevators would stop working. Last two nights our a/c didn’t work. We asked if someone could come look at it and no one showed up. This hotel needs a serious revamp and new management because it feels like the people just don’t care. Please reconsider if you’re thinking about staying here.
Stayed 5 nights in Oct 2025

6/10 Okay

Ashley

Stayed 5 nights in Oct 2025

2/10 Terrible

Esther M

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! I really tried to give the property a chance to right their wrongs but they chose to ignore my emails. The entire staff is poorly trained-- if trained at all. The rooms are poorly maintained. The wifi is only existent in certain weird areas of the rooms and property. None of the promised discounts or credits are given. Just stay somewhere else, TRUST ME. Worst Royalton in the bunch-- I've been to 6 Royaltons. St Lucia Royalton would be a waste of your time and hard earned money.
Stayed 6 nights in Oct 2025

10/10 Excellent

Brodric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the butler service and it was awesome. They made everything much better for us.
Stayed 6 nights in Oct 2025

6/10 Okay

Helene

Travelled with family
The room had a damp musty smell for the entirety of our stay. The grounds were kept in good condition but the room seemed like it was neglected (stains, etc). The elevator was not working in our room’s building. Had to use stairs or employee elevator. Employee elevator was always dirty. Towels were never fully replaced even when soiled ones were removed.
Stayed 4 nights in Oct 2025

4/10 Poor

Akeem

Stayed 5 nights in Oct 2025

2/10 Terrible

Vanessa

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The hotel was nice, but the service was horrible. Janell (concierge bldg 5) was great but that was about it. Was hard to get simple things like water or to restock the beer , which only happened once during our stay. We went with a group that held 6 rooms including ours. One room flooded because the tub leaked. We all ordered room service at least once that never came. Was hard to get napkins when at meal service. Another room was wet when we got there. Another the kettle leaked. 5403 (my room)5105, 4008, 4107,4114 and another room Zamina Mohammed. For the money we paid we expected way way better. My husband and I chose this location based on a previous stay in Royalton Negril which was fantastic back in November 2021. I can’t believe we almost purchased or even considered a prime package. Based on what we saw glad we didn’t.

2/10 Terrible

Constance

Stayed 4 nights in Oct 2025

4/10 Poor

Alan Jay

Disliked: Cleanliness, amenities
Bad service, food, & poor housecleaning. Building dirty & not cleaned especially in the elevator-gross. Totally lacking in customer service & care.
Stayed 7 nights in Oct 2025

10/10 Excellent

KEITH

Stayed 4 nights in Oct 2025

10/10 Excellent

Vijay

Stayed 4 nights in Oct 2025

8/10 Good

Sheree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff not so friendly
Stayed 4 nights in Aug 2025

4/10 Poor

Telia

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The reservation was for a luxury junior suit with a king size bed, unfortunately we welcomed two queen beds. The room was not prepared appropriate toiletries such as wash clothes and towels. The room also had a staleness to it with floors and countertops that had dust and debris. The property was well maintained and groomed. The housekeeping staff were very friendly and accommodating, where as the servicing staff in the restaurants were polar opposite to house keeping and bartenders that were extremely amazing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jamel

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the worse resort I’ve ever stayed on in my life. Elevators were breaking down, no straws for drinks, no napkins for meals, bars running out of liquor! No availability for the restaurants besides the buffet. Worms and bugs in my room. Remade our room with dirty sheets. Swim up pool seats had paint and dirt splattered all over them. Mirror in the room had paint splattered all over it. Extremely understaffed on every part of the resort! By far thee worse resort we’ve ever been on!
Paid extra for a swim out room I couldn’t use because paint and dirt were all over the furniture.
Paid extra for a swim out room I couldn’t use because paint and dirt were all over the furniture.
Paid extra for a swim out room I couldn’t use because paint and dirt were all over the furniture.
Worms crawling in our room on the ceiling and floor.
Stayed 5 nights in Oct 2025

4/10 Poor

Alfonse

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Our room had a terrible musty smell...black mold on bathroom curtains. Most of the staff was very friendly, but some were very rude. Our last day the pool bars ran out of rum....how is that possible? All in all it was a good family vacation, but we will not return.
Stayed 7 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Only did like sometimes food was cold under the heat lamps
Stayed 7 nights in Oct 2025

2/10 Terrible

nicole

Travelled with partner
Disliked: Cleanliness, staff & service
The property itself is large. I checked outn4 days earlier and went to another hotel. The elevator stopped working and my room.was on thr 5th floor. Nobody ask to relocate my room. The staff looked, dress and operated more like McDonald's worker than a resort staff. Their uniform were dirty and overall not hospitality. The rooms and hallway were dirty. The lunch room had variety but not quality. Poorly prepared
Stayed 7 nights in Oct 2025

2/10 Terrible

Bianca

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The Worst Vacation We’ve Ever Had Our stay was an absolute disappointment from start to finish. The resort ran out of tequila every single day — how does a Caribbean resort run out of tequila? The food situation was just as bad: one day they ran out of burgers, the next day jerk chicken, and at the steakhouse, even the ribeye was “unavailable.” When food was available, it was subpar — the crab cake was hard as a brick and small enough to pass for a chicken nugget. Basic amenities were also a mess. They repeatedly ran out of pool and beach towels, which made it impossible to enjoy the facilities comfortably. We booked a king-size junior suite but were given two queen beds instead, with no effort to correct the issue. When we politely shared our concerns with staff, they seemed completely indifferent — no apology, no accountability, just blank stares. I’ve never been so happy to go home from a trip. What should have been a relaxing getaway turned into a frustrating experience that we couldn’t wait to end. Save yourself the disappointment — this was by far the worst vacation we’ve ever been on.
Stayed 4 nights in Oct 2025

6/10 Okay

Samiel

Travelled with group
Liked: Cleanliness, amenities
It was an okay experience. Staff are friendly and very laid back. Breakfast at the buffet was okay. Restaurants were really good (best part), especially the hibachi. Room was very cold (too cold) so we adjusted the temp. Need more ATMs on the property.
Stayed 5 nights in Oct 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Staff & service
Ac kept rooms cool
Stayed 7 nights in Oct 2025

8/10 Good

Karen M

Travelled with partner
Liked: Cleanliness, amenities
Ripped and rough sheets; room refrigerator not stocked daily; delayed response from requests for anything from employees; some employees seemed annoyed when asking for a drink, etc; room ac would reset or not cool enough especially by afternoon; elevator outage many times in building 4; food in restaurants were mediocre at best; room updates were sloppy (paint and calk smears) scratched coffee table; restock of coffee and water intermittent
Stayed 7 nights in Oct 2025