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Coco Palm

3.5 star property

Photo gallery for Coco Palm

Beach nearby, white sand
Standard Room, Pool View
Standard Room, Patio, Garden View | View from room
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar

Explore the area

View map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪10 min walk‬
  • Rodney Bay Marina
    ‪18 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪2 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Standard Room, Pool View

View from room

Standard Room, Pool View

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Patio, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Pool View

Standard Room, Patio, Pool View

Standard Room, Patio, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

View from room

Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxe Swim Up Room

Room

Luxe Swim Up Room

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Garden View

8.8 out of 10
Excellent
(38 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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includes taxes & fees
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About the area

Gros Islet

With a stay at Coco Palm in Gros Islet (Rodney Bay), you'll be steps from Windward Islands and 8 minutes by foot from Baywalk Shopping Mall. .This hotel is 0.6 mi (0.9 km) from Reduit Beach and 0.6 mi (1 km) from Splash Island Water Park Saint Lucia.

What's nearby

  • Baywalk Shopping Mall - 4 min walk - 0.4 km
  • Reduit Beach - 10 min walk - 0.9 km
  • Rodney Bay Marina - 18 min walk - 1.5 km
  • Splash Island Water Park Saint Lucia - 2 min drive - 1.0 km
  • Friday Night Street Party - 3 min drive - 2.6 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 92 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬11 min walk
  • ‪KeeBee's - ‬5 min walk
  • ‪Key Largo - ‬18 min walk
  • ‪Royal Palm Bar - ‬4 min walk

About this property

Coco Palm

Hotel in Gros Islet with free breakfast and a fitness center
Coco Palm offers 83 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Coco Palm has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 10:00 AM to 8:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 104.00 per vehicle (maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Coco Palm Resort St. Lucia/Gros Islet
Coco Palm Gros Islet
Coco Palm Hotel
Coco Palm Hotel Gros Islet
Palm Coco
Coco Palm St Lucia
Hotel Coco Palm
Coco Palm Hotel
Coco Palm Gros Islet
Coco Palm Hotel Gros Islet

Coco Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Coco Palm. They were absolutely so nice. Everyone was helpful! The food was delicious. Although I didn’t get all inclusive I did have lunch and dinner there once. I had breakfast every morning and it was great. There were restaurants and bars right outside the resort. The only issue I had was housekeeping stole an item out of my room. I checked in with the item and several employees saw me with including the manager. Of course the cleaning staff denied they took anything. That was an unfortunate end to a relaxing and beautiful trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely first class. Bryan, Hazel, Nadia were so kind and always ready to help and make our stay comfortable. Room was really nice and it had the swim up style balcony. My daughter and I couldn’t have asked for such a great experience!! The food was also absolutely delicious and amazing too! I’m tearing up right now because I already want to go back!!!! Thanks Coco Palm for everything!
Stayed 4 nights in May 2025

8/10 Good

ERROL

Stayed 3 nights in May 2025

8/10 Good

Fabian

Business traveller
Liked: Cleanliness, staff & service
The place is very nice, the employees were very attentive and polite. I will stay again there next time. The onpy problem was the broken pool and the area around is quite rough full of potholes.
Stayed 2 nights in May 2025

8/10 Good

Mr James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Inclusive for 16 days. We had a good stay, rooms clean, comfortable and functional. We found food good quality, however menus are rather restrictive, would suggest varying Lunch/Dinner options and offering daily specials. The Easter Sunday lunch buffet was fantastic, it was a real shame this isn't offered every Sunday. Garfield the guest relations manager is very friendly and helpful. Ganet at Breakfast/Lunch supervisor has eyes on everything and is brilliant. Male supervisor in evening not a clue, needs training by Ganet!. Our stars of the stay: Migel, Hazel, Vernessa & Celine. Our biggest gripe: pool advertised as open 7am-7pm, however on week 2 was never open earlier than 10:30, and it was as late as noon which wasn't great for little ones or if you needed a plunge to refresh.
Stayed 1 night in May 2025

10/10 Excellent

Phenoia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and the atmosphere was nice not forgetting the food it was excellent.
Stayed 1 night in May 2025

8/10 Good

Thanecha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. The all inclusive option had restrictions which kind of defeats the purpose of all inclusive but it was still beneficial.
Stayed 3 nights in Apr 2025

6/10 Okay

Itory

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Vacation

I stayed at the coco resort and the time away was great. Needs much updates throught out the whole place. There many mosquitos and the air conditioning is on it's last leg. It is next too many shops so if you want to grab something it is right there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexa

Stayed 4 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent trip. I would recommend 👌
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple, yet cool hotel with fast food restaurants and mall with nearby beach all for your convenient.
Stayed 4 nights in Apr 2025

8/10 Good

Keisha Nadine

Travelled with partner
Liked: Cleanliness, staff & service
I enjoyed by stay. The property was kinda dated but the food and the service made up for that. I definately will be back!!!!
Stayed 4 nights in Apr 2025

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 days in coco palm from 3rd of April 2025. The hotel is in a nice location at Rodney Bay with 5 minutes walk to one of the best beaches. It is one and half hour from UVF airport to the hotel. Staff at the receptions; Carleen, Roxanna and Vincent; were very polite and helpful. The Bartender were kind and helpful with smile all the time. He knew his job very well. Waitresses and waiters ; Ellisa, Chrizen,... were very kind and helpful. They all were doing their best to serve any customers with any taste. We were frustrated on our arrival at the airport. The hotel supposed to send a taxi for us but it never turned up. After one and half hour waiting, we took a taxi to the hotel. Lunch and Dinner had set menu. Food varieties were OK. But Breakfast needs some improvement in regards with more fruits, varieties of chesses. Unfortunately, wooden beds were old and making noises and need some repairs and fixing.
Stayed 10 nights in Apr 2025

8/10 Good

Sophia

Liked: Staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Bineta

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Jabari

Travelled with family
Liked: Staff & service, amenities
The property is located in a good location. This was my 3rd time staying at the property. I would say that there needs to be some updating and deep cleaning. This time some of the bed frames and furniture in the room were molded. There was also some mold in other areas of the room and the shower house needed changing. My stay outside of what is mentioned above was good, but management should address this.
Stayed 3 nights in Apr 2025

8/10 Good

Rakiya, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fabulous. I liked my room, view, breakfast and drinks at Ti Bannane. Staff were helpful and often went above and beyond. The location to the Village is second to none. The pool is large but perhaps too shallow , there are several outdoor spaces to chill and the beach is only a few minutes away. I got a good airport taxi driver. Only hiccup is my bedsheets were a little dirty and the balcony could benefit from a couple chairs and/or a small table.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

great location, service terrible

I am glad we did not book all inclusive, I have never had such terrible service. We ate there the first night and then ate out every night. We often waited 20 minutes to get a drink at the bar while locals seemed to be getting theirs topped up. The bar staff had a really poor attitude, such a shame as outside of the hotel the St. Lucian people could not have been more helpful or friendly.
Stayed 7 nights in Mar 2025

8/10 Good

Cassandra T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is well kept, the rooms were spacious, good running water, excellennt AC. The staff are friendly and helpful with any problems or concerns that arises. The breakfast that was included was alright, wish they had more choices and options. I like that we were walking distance to various stores and restaurants. The beach was a 10 minute walk from the resort. CM
Stayed 6 nights in Apr 2025

10/10 Excellent

KEVIN

Stayed 1 night in Apr 2025

6/10 Okay

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a Wi-Fi problem in room 112. The General Manager, Mr St.Rose was very rude and out of place, threatening to lock me out of my already paid in full room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maleva

Stayed 1 night in Mar 2025

8/10 Good

Sandra, Cottage Grove

Travelled with family
Liked: Cleanliness, staff & service
The free breakfast buffet had a lot to be desired. The other meals were acceptable. The property could use an update, ie bathroom and bed in room needs to be replaced.
Stayed 7 nights in Apr 2025

8/10 Good

Clint

Stayed 2 nights in Apr 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our first visit to St. Lucia and Coco Palm was a good place to stay. The pool was great, the best part of the resort is the food. Great selection and we chose to do the all-inclusive package which really allowed us to try multiple meals and options from the menu. The only downside was the elevator didn’t work well, so we used the stairs for most of our visit. The resort is a little ways away from the beach, so if your goal is to be on the water, probably not a great spot. It is a great location for shopping, restaurants and transportation was easy to access from the front desk. The resort is close to the marina, which made it great for our excursion days out on the water, so definitely check that out!
Stayed 4 nights in Jan 2025