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Bay Gardens Hotel

3.0 star property

Photo gallery for Bay Gardens Hotel

Water park
Front of property
Superior Room King | View from room
In-room dining
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Rodney Bay Village, Gros Islet
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Place, Splash Island Water Park Saint Lucia
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room King

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room King

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

8.6 out of 10
Excellent
(11 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout curtains

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout curtains

One Bedroom Croton Suite

8.0 out of 10
Very good
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

1 bedroom, minibar, in-room safe, blackout curtains

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

8.0 out of 10
Very good
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

7.6 out of 10
Good
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

1 bedroom, minibar, in-room safe, blackout curtains

Croton Standard King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Bay Gardens Beach Resort and Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,008 reviews
The price is AU$367
includes taxes & fees
27 Sept - 28 Sept
Bay Gardens Beach Resort and Spa

About the area

Gros Islet

With a stay at Bay Gardens Hotel in Gros Islet (Rodney Bay), you'll be steps from Windward Islands and 4 minutes by foot from Baywalk Shopping Mall. .This beach hotel is 0.8 mi (1.3 km) from Bonne Terre Tropical Gardens and 0.8 mi (1.3 km) from Rodney Bay Marina.

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.3 km
  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Splash Island Water Park Saint Lucia - 3 min drive - 1.3 km
  • Daren Sammy Cricket Ground - 5 min drive - 2.6 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Rituals Coffee House - ‬4 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Subway - ‬4 min walk
  • ‪The Bar at Baywalk - ‬5 min walk

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Spices, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gros Islet? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3 per person, per night for adults; USD 1.5 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1007 reviews
Rating 8 - Good. 346 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
I liked the mix of lush tropical plants and well-kept lawns it gave the hotel a peaceful, relaxing feel, like a quiet escape into nature also everyone on staff was warm and friendly. The food was delicious, and the fresh juices and punch were especially refreshing full of natural flavor.
Stayed 3 nights in Jun 2025

8/10 Good

David

Stayed 7 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Property conditions & facilities
Proximity to the beach was good. Management is terrible
Stayed 7 nights in Jun 2025

8/10 Good

Nicollette

Travelled with partner
Liked: Cleanliness, amenities
Love Bay Gardens group of hotels. First stayed at the Inn 8 yrs ago and had such a great time i decided to stay at the Hotel this time. Did not disappoint. Breakfast buffet is always nice, tasty and full of variety . Cant wait to visit again to see the upgrades.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eion

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.... outside area could be cleat
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness
Staff are very friendly, restaurant food is very tasty and great ambiance around the pool/bar/restaurant area
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

8/10 Good

Manuel

Stayed 2 nights in Jun 2025

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Your waitress Harmony was superb, friendly, all smiles and very commuicative. She made feel like home, relaxing and told us what our options were . Also asked how we liked the food,drinks and if we wanted dessert
Stayed 4 nights in May 2025

8/10 Good

Denisse

Stayed 4 nights in May 2025

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everywhere
Stayed 3 nights in May 2025

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to most of the places i wanted to go
Stayed 2 nights in May 2025

10/10 Excellent

cheryl, Walsall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 7 nights in May 2025

10/10 Excellent

MISHRA, CHAGUANAS

Liked: Staff & service, property conditions & facilities
The property & staff were excellent. My only dislike was the half board experience when they had a la carte for dinner. Options were very limited, the nights with the buffet option was fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Rudolph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, the location is very good for shopping and transport links
Stayed 11 nights in May 2025

2/10 Terrible

LP

I booked online & the hotel who informed me there was no booking Please refund me in full
Stayed 1 night in May 2025

10/10 Excellent

Leanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service
The stay was absolutely lovely had no problems with staff or the area. Shopping and food friendly had a smooth going would highly recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness, amenities
Hotel is in a walkable part of town for food and shopping. This is not on the beach its a 18 minute walk to the beach or you can wait for the beach shuttle that runs pretty much on a schedule so timing is key for that option. The room is OK. Clean and was convenient with the mini fridge, microwave, and the balcony. The shower was the worst ever in room 235! We had them check it multiple times but never resolved. It would go hot to cold and back and forth and the water pressure was a trickle. The breakfast was limited and sometimes slow service or out of things. The lunch buffet at the resort on the beach was great on Easter Sunday but it was expensive at $50 usd/person. The resort was pretty clean, the plants and grounds were very pretty and they seemed more environmentally conscious with reusable items & lack of plastic. The resort was just OK in comparison to others we have visited.
Stayed 7 nights in Apr 2025

6/10 Okay

Barbara

Travelled with group
Disliked: Property conditions & facilities
The property wasn't what I expected. Looked different from what I saw online
Stayed 1 night in Apr 2025

6/10 Okay

Lisa-Marie

Business traveller
Large property. Good for families.
Stayed 2 nights in Mar 2025

6/10 Okay

Kofi, Haymarket

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was nice. We decided to extend our stay for 2 more days and the hotel did not handle it well at all.
Stayed 5 nights in Apr 2025