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Hotel Casa Don Sancho by Mustique

4.0 star property

Photo gallery for Hotel Casa Don Sancho by Mustique

Balcony
Outdoor pool
Hallway
Classic Room
Hallway

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Centro Historico, Cra. 4ta Cll, Don Sancho N 36 126, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 880 reviews
The price is AU$321
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About the area

Cartagena

With a stay at Hotel Casa Don Sancho by Mustique in Cartagena (Cartagena Walled City), you'll be steps from Teatro Heredia and 4 minutes by foot from Santo Toribio Church. .This boutique hotel is 0.2 mi (0.3 km) from Cartagena Cathedral and 0.3 mi (0.5 km) from San Pedro Claver Church and Convent.

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 km
  • House of Gabriel Garcia Marquez - 5 min walk - 0.4 km
  • Clock Tower - 6 min walk - 0.6 km
  • San Pedro Claver Church and Convent - 8 min walk - 0.7 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Buena Vida - ‬4 min walk
  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Ely Cafe Centro Histórico - ‬1 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Mar Y Zielo - ‬3 min walk

About this property

Hotel Casa Don Sancho by Mustique

Hotel Casa Don Sancho by Mustique offers 6 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Make yourself at home in one of the 6 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 7:30 AM and 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM to 11 AM

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Don Sancho
Casa Don Sancho Mustique
Casa Don Sancho Mustique Cartagena
Casa Don Sancho Mustique Hotel
Casa Don Sancho Mustique Hotel Cartagena
Hotel Casa Don Sancho Mustique Cartagena
Hotel Casa Don Sancho Mustique
Casa Don Sancho By Mustique
Hotel Casa Don Sancho by Mustique Hotel
Hotel Casa Don Sancho by Mustique Cartagena
Hotel Casa Don Sancho by Mustique Hotel Cartagena

Hotel Casa Don Sancho by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 98 out of 106 reviews
Rating 8 - Good. 6 out of 106 reviews
Rating 6 - Okay. 2 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

DONNY

Stayed 2 nights in Nov 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantaron las instalaciones: todo cuidado en los detalles. El staff fue muy amable y siempre nos resolvió dudas, nos ayudó a organizar excursiones y reservaciones en restaurantes. Una gratisima experiencia y super recomendable! Esthefany y Joana brindaron un excelente servicio!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 4 nights in Aug 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. View of the sea from the rooftop jacuzzi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Amado, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive
Stayed 8 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!
Stayed 7 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lissette Paola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic

It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gladwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised! I did not have high expectations thinking it was just a bed & breakfast type of place which I usually don’t like. This turned out to be a slice of paradise. Everything was top notch! I will definitely stay again and again. Serene, gorgeous, decor amazing high quality, staff were very sweet. Food was delish. We have dinner one night and it was excellent.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful, well located and the staff is friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, discrete hotel with chill vibes

I had a great stay. This hotel is super central but located down a quieter side street which is perfect, especially on the weekend. The staff is lovely and the arepas for breakfast each morning with homemade hot sauce and fresh squeezed fruit juice hit the spot.
Stayed 5 nights in Aug 2022

10/10 Excellent

Miranda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property! Beautifully decorated and well kept. The hotel is very centric and everything you want to see is within walking distance. The staff was extremely friendly, proactive and efficient. They will go above and beyond to make your stay as comfortable as possible.
Stayed 3 nights in Jul 2022

10/10 Excellent

David John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel … small and convenient. If you like big chain hotels this is not for you. If you like small and quiet hotels with character and old world charm with excellent staff and a first class location then this is a great choice.
Stayed 7 nights in Jul 2022

10/10 Excellent

Rasmus Gottenborg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Jun 2022

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed property with 5-star service. The staff, Nairo, Nelson, Edwin, & Stefanie were absolutely wonderful and were so helpful during our first time in Cartagena. The Spanish Colonial home was the highlight of our trip and a great way to always start and end our day. The dining suggestions from the staff were superb.
Stayed 4 nights in May 2022

10/10 Excellent

Jose Gerardo, CIUDAD DE MEXICO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most pleasant stays I have ever had!
Stayed 6 nights in May 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. People did everything in their power to make my stay more comfortable, including an early check in and late check out. Edwin, the concierge, was very helpful and friendly throughout my stay. I highly recommend this hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing beautiful clean property with the best stuff ever.
Stayed 5 nights in Nov 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Boutique Hotel with Memorable Stay

This is a boutique hotel in a great location in the old town of Cartagena. Hotel is new, in great condition, with a terrific staff. Only downside was while still in recovery from the pandemic, the restaurant and room service had limited hours. The complimentary breakfast was terrific.We look forward to being a future guest.
Stayed 1 night in Jun 2021

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siren

Amazing staff and beautiful property.
Stayed 3 nights in Feb 2020

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

The hotel was perfect, location, service, cleanliness. Highly recommended. Very helpful with dinner reservations, calling cabs and pertinent information. The breakfasts were excellent.
Stayed 7 nights in Mar 2020