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Premier Inn Cardiff Cc Queen Street

3.0 star property

Photo gallery for Premier Inn Cardiff Cc Queen Street

Exterior
Exterior
Reception
Bathroom
Bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
Helmont House, 10 Churchill Way, Cardiff, Wales, CF10 2HE
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, St. David's
    ‪6 min walk‬
  • Place, Cardiff Castle
    ‪9 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Bed sheets

Family Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Accessible Bathtub

Bed sheets

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Bed sheets

Standard Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Bed sheets

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

Bed sheets

Superior Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, City View

Bed sheets

Family Quadruple Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room, Accessible Bathtub

Bed sheets

Superior Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Roll-in Shower

Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance
Cardiff Bute Terrace Hotel By Belvilla
Cardiff City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.7 out of 5, Good, 634 reviews
The price is AU$85
includes taxes & fees
25 May - 26 May
Cardiff Bute Terrace Hotel By Belvilla

About the area

Cardiff

Located in Cardiff (Cardiff City Centre), Premier Inn Cardiff Cc Queen Street is within a 15-minute walk of Principality Stadium and Cardiff Castle. .This hotel is 1.4 mi (2.3 km) from Cardiff Bay and 10.3 mi (16.6 km) from Barry Island Beach.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.6 km
  • St. David's - 6 min walk - 0.6 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Bute Park - 11 min walk - 0.9 km
  • Cardiff University - 16 min walk - 1.4 km

Getting around

  • Cardiff Queen Street Station - 2 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪Falafel Corner - ‬3 min walk
  • ‪200 Degrees Coffee - ‬4 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Heavenly Desserts Cardiff - ‬4 min walk

About this property

Premier Inn Cardiff Cc Queen Street

Premier Inn Cardiff Cc Queen Street offers 200 accommodations. Housekeeping is provided on request.
Make yourself at home in one of the 200 guestrooms.
This smoke-free hotel was built in 2010.
Enjoy a satisfying meal at Thyme serving guests of Premier Inn Cardiff Cc Queen Street. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 26 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM

Minimum check-in age: 16

Check-out

Check-out before 12:00 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Inn Cardiff Cty Centre Hotel

Premier Inn Cardiff Cty Centre

Premier Cardiff Cc Queen

Premier Inn Cardiff Cty Centre

Premier Inn Cardiff Cc Queen Street Hotel

Premier Inn Cardiff Cc Queen Street Cardiff

Premier Inn Cardiff Cc Queen Street Hotel Cardiff

Premier Inn Edinburgh Cc York Place/St James Quarter

Premier Inn Cardiff Cc Queen Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brendan

Stayed 1 night in Feb 2026

6/10 Okay

Debra M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with check in....they said hotels. Com did not send in the funds. Charged for 2 hours early check in. Room was cold. Asked to change the room, Katie at reception was uncooperative. Ebony and Macien were friendly but Ebony was helpful, polite and helped getting us a radiator for the room. Would like to thank Ebony and the guys at reception for their help
Stayed 3 nights in Jan 2026

10/10 Excellent

Davinese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Can’t say enough about how wonderful the staff, dining and rooms were. The menu for dinner was the best we’ve had on holiday so far. Thanks to all. Definitely recommend for couples.
Stayed 2 nights in Dec 2025

10/10 Excellent

geraint

Stayed 4 nights in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, automated check-in was marginal. Room was amazing. Location perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

kruti

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Gina

Liked: Staff & service, room comfort
The carpeting throughout the hotel should be replaced - it looks dirty, dingy, there are bleach and other stains. Having no telephone to reach the "front drsk" was inconvenient but we soon realized it's more of a self serve type of place. The prices for food and drink were great and the staff we did interact with were cordial and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Marriott is cheaper

It wss clean but expensive for the level of service. Free Internet was a joke I had to switch to phone to answer survey. Could not check in with screen with us zip code. Helpful bar tender got us checked in.
Stayed 1 night in Sep 2025

4/10 Poor

Seham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was gloomy ; poor light; dusty ( after the first night, I asked to have it vacuumed but nobody came; the third day, I directly asked to house keeper who was cleaning the room beside mine)
Stayed 4 nights in Sep 2025

2/10 Terrible

Alessandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back again

They didn't clean my bedroom although we asked in reception twice. Also the breakfast was horrible: cold and tasteless. The Spanish lady who works in the kit was very friendly and kind.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

8/10 Good

Sigridur

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service

Recomendado

Podrian mejorar el deaayuno, losvtres dias que estuvimos ofrecieron exactamente lo mismo, sin variedad, 1 dia no nos limpiaron la habitacion, el baño un poco sucio. El personal del bar, recepcion, cocina muy, muy amables, cordiales y atentos. Nos atendieron en español y esto se lleva todos los puntos. Excelente.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

During our family trip, we stayed at Premier Inns in Edinburgh, Birmingham, and Cardiff, and the one on Queen Street in Cardiff was by far the best! The room was spacious, the breakfast was prepared with great care, and the location was excellent. The only downside was that the partnered parking lot was a bit hard to find and not very close. Still, my kids and I liked this one the most!
Stayed 1 night in Aug 2025

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

To Chai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay with family

Check in staffs are nice and friendly, although we arrived late after midnight, their warm welcome and smile on their face are unbeatable. I love their service provided. My family and I appreciated for their assistance. What an excellent stay!
Stayed 1 night in Aug 2025