Holiday Inn Express Cardiff Bay by IHG

3.0 star property

Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Terrace/patio
Standard Room, 1 King Bed (with Free Hot Breakfast)
Bar (on property)
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪13 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Place, Cardiff Castle
    ‪3 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cardiff

With a stay at Holiday Inn Express Cardiff Bay by IHG in Cardiff (Butetown), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This hotel is 2.5 mi (4 km) from Principality Stadium and 2.7 mi (4.3 km) from Cardiff University.

What's nearby

  • Wales Millennium Centre - 9 min walk - 0.8 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km
  • Cardiff Bay - 13 min walk - 1.2 km
  • Principality Stadium - 2 min drive - 1.4 km
  • Cardiff Castle - 3 min drive - 2.1 km

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 41 min drive

Restaurants

  • ‪Coffee Mania - ‬11 min walk
  • ‪The Customs Shed - ‬7 min walk
  • ‪Thomas - ‬11 min walk
  • ‪Ocean Park Brewers Fayre - ‬19 min walk
  • ‪Volcano Japanese - ‬9 min walk

About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel with free breakfast, near Principality Stadium
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Reviews

Holiday Inn Express Cardiff Bay by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1006 reviews
Rating 8 - Good. 411 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Convienient Location but Lacking

Stayed 1 night in Jul 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot hot hot

Everything was fine apart from the temperature of the corridors and room, very hot and stuffy We were on the 3rd floor so can’t comment on the other floirs
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rolant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed Wales

Breakfast was amazing. So well looked after. Room was okay, but it was so so hot with very little air conditioning. Should have asked for a fan.
Stayed 3 nights in Jul 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Flordeliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very accomodating and friendly . The food preparation is brilliant ( breakfast buffet)
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Dirty shower area and air conditioner only blew out hot air even when turned down to 5. The room did its job bed, shower and 20 minute walk to the city centre.
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room but unbear
Stayed 1 night in Jul 2025

6/10 Okay

Zuhair

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, good location and very good price
Stayed 2 nights in Jun 2025

6/10 Okay

Emma

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Shamim

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room had no air condition and was boiling hot
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean comfortable stay

Stayed on one of the hottest nights and room was roasting - no offer of fans but overall hotel was clean, comfortable, well located and staff friendly
Stayed 1 night in Jul 2025

8/10 Good

MR S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm was hot no air-conditioning
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort

No aircon in tooms

Despite what is stated on their website there is No air conditioning in the rooms which were unbearably hot, making sleep nigh impossible. No fans were available from the hotel. Our rooms were not made up on the second day and we had to ask for fresh towels. The shower tray surround was broken and dirty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel perfect area to visit Cardiff staff very friendly and helpful only thing that knocked it down one star was our beds were uncomfortable but other than that really clean rooms spacious great breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Chidera

Very cosy
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Work

Convenient for work and nice area close to amenities if required.
Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Amenities
Room boiling hot no aircon
Stayed 1 night in Jul 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and helpful
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Staff were great room small and stuffy, no air conditioning and the shower terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick note to the lovely girl on the desk with red hair and glasses , didn’t get her name sorry , but she is definitely a valuable member of the staff . Thank you
Stayed 1 night in Jul 2025