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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Exterior
Terrace/patio
Lobby
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Future Inns Cardiff Bay

About the area

Cardiff

With a stay at Holiday Inn Express Cardiff Bay by IHG in Cardiff (Butetown), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This hotel is 2.4 mi (3.9 km) from Principality Stadium and 0.6 mi (0.9 km) from Cardiff Bay Water Feature.

What's nearby

  • Cardiff Bay - 1 min walk - 0.0 km
  • Wales Millennium Centre - 9 min walk - 0.8 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km
  • Cardiff Bay Waterfront - 14 min walk - 1.2 km
  • Cardiff Castle - 3 min drive - 1.7 km

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪The Customs Shed - ‬7 min walk
  • ‪Coffee Mania - ‬11 min walk
  • ‪Quantum Coffee Roasters - ‬12 min walk
  • ‪Ffwrnes Pizza - ‬13 min walk
  • ‪Caffi - ‬12 min walk

About this property

Holiday Inn Express Cardiff Bay by IHG

Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 385 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Fernando

Liked: Amenities
Better maintenance needed. The radiator had a little control panel that seems to have a battery. It wasn't working well and it was making a constant noise at regular intervals similar to the noise of a fire alarm unit whose battery needs to be replaced. VERY ANNOYING. Cleaning could be better. the fan in the shower was cover in a nasty amount of dust that was blocking almost the total area of the fan air flow. The breakfast buffet was very basic. The coffee was AWFUL. Both coffee machines had notes on them about failures. DISAPPOINTING. Parking was very limited. Even main road parking was limited. NOT GOOD.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities
great room
Stayed 5 nights in Dec 2025

6/10 Okay

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value for money. Staff were friendly and helpful. Breakfast was good. Quiet location but within walking distance of city centre. Parking was a bit of a pain, not always spaces - but they refund you if you are unable to park. Overall, nice experience - would stay again if I went to Cardiff Bay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice woke up at 5am constant tapping noice that you could even hear in the hallway reception didn’t know. What it was
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no fried eggs or mushrooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Ceri

Stayed 1 night in Dec 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Room comfort
We were disappointed that the hotel does not offer blue badge holders a
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room spotless. Front desk and breakfast staff friendly and helpful,
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was lovely. Very clean. Rooms were comfortable and again very clean. The staff were so helpful and friendly always smiling. Nothing was a problem for them. Breakfast was really good. Nice choice and tasty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Faheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room close to all amenities
Stayed 1 night in Nov 2025

6/10 Okay

N

Liked: Cleanliness, staff & service, amenities
The mattress wasn't too comfortable. Didn't sleep that well on either night. Room was clean and a decent size
Stayed 2 nights in Nov 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we entered the hotel we were hit by a lovely clean , fresh smell :) Room was clean, breakfast we great. All food was fresh and of high quality. Staff were very helpful and warming . Would highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Aroon

Stayed 2 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Nov 2025

4/10 Poor

Angela

Liked: Staff & service
You can check in at 2pm and when we arrived we were told our room wasn't ready, nearly 2:30 before we could check in, although they were very apologetic they could of at least offered a coffee while we waited. The outside of the hotel nearest to the river was in a state, there were weeds everywhere and even big buddleias growing out of the cracks in the ground which looked like they had been there for over a year, the whole outside needed a good tidy up to make it welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay near bus into Cardiff city.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
Very comfy bed, and good housekeeping. There were 3 teabags, 4 coffee sachets and 4 milk cartons in the room, which I found to be budget standard not reflecting the room price. Breakfast giid but kor sorcual
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet area Helpfull staff Clean room
Stayed 2 nights in Nov 2025

8/10 Good

WEN-CHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities
FRIENDLY STAFF CLEAN ROOMS NICE HOTEL
Stayed 1 night in Nov 2025