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Holland House Hotel Cardiff By Sunday

4.0 star property

Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Front of property
Lobby
Indoor pool
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, St. David's
    ‪9 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

7.2 out of 10
Good
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(42 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Suite with View

Deluxe Double Suite with View

Deluxe Double Suite with View

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room with Panoramic Views across the city

Privilege Room with Panoramic Views across the city

Privilege Room with Panoramic Views across the city

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Room with Panoramic View

Superior Queen Room with Panoramic View

Superior Queen Room with Panoramic View

7.0 out of 10
Good
(24 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Novotel Cardiff Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,002 reviews
The price is AU$138
includes taxes & fees
19 Apr - 20 Apr
Novotel Cardiff Centre

About the area

Cardiff

With a stay at Holland House Hotel Cardiff By Sunday, you'll be centrally located in Cardiff, within a 5-minute drive of Cardiff Castle and Principality Stadium. .This spa hotel is 1.5 mi (2.5 km) from Cardiff Bay and 0.5 mi (0.8 km) from New Theatre.

What's nearby

  • Utilita Arena Cardiff - 7 min walk - 0.7 km
  • New Theatre - 8 min walk - 0.7 km
  • St. David's - 9 min walk - 0.8 km
  • National Museum Cardiff - 9 min walk - 0.8 km
  • Cardiff Castle - 12 min walk - 1.1 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪City Pizza - ‬7 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪Falafel Corner - ‬6 min walk
  • ‪The Ernest Willows (Wetherspoon) - ‬4 min walk
  • ‪Hadramowt Restaurant - ‬6 min walk

About this property

Holland House Hotel Cardiff By Sunday

Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Urban Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 10 per night
  • Spa fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Deanne

Liked: Staff & service
The room was lovely, bed comfortable, great bath and wonderful views
Stayed 2 nights in Dec 2025

2/10 Terrible

Leanne

Stayed 1 night in Dec 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, amenities
The room was spacious but very cold and there was mold around the windows.
Stayed 2 nights in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Nice and relaxing atmosphere
Stayed 2 nights in Dec 2025

4/10 Poor

Layla

Customer service skills were atrocious. Minimal English speaking staff. The present staff were more interested in the Islamic events happening the their fee paying customers. There were constant complaints coming from other fee paying customers regarding poor hotel conditions and customer services
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Zoe

Stayed 1 night in Dec 2025

2/10 Terrible

Neil

Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable, spacious room
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Quick and efficient check in. Room was great. The gym facilities are excellent
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service
Amazing room
Stayed 1 night in Dec 2025

4/10 Poor

Pamela

Travelled with group
Liked: Staff & service, amenities
Tv was old no smart tv channels not good
Stayed 1 night in Dec 2025

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Lindsay

Disliked: Property conditions & facilities
Unfortunately hotel is having alot of issues at the time I stayed there. Heating in some rooms not working, phones in my room not working. Decor is quite old and dated.
Stayed 2 nights in Dec 2025

8/10 Good

IRINA

Great but the receptionist was not very welcoming. The second rece
Stayed 1 night in Dec 2025

10/10 Excellent

kristian

Stayed 1 night in Dec 2025

2/10 Terrible

Dan

Quite possibly the worst stay I have had in a hotel.
Stayed 1 night in Dec 2025

8/10 Good

Kacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean loved the bath and shower option
Stayed 1 night in Dec 2025

8/10 Good

Teresa

Stayed 1 night in Dec 2025

2/10 Terrible

Gemma

Travelled with group
Disliked: Cleanliness
Staff mainly the bar and cleaners were friendly but room was not up to standards! Stripped my bed on day of departure to help the cleaners out and it was covered in stains absolutely disgusting emailed hotel when got home completely ignored have had not response! Pictures sent to hotel told on morning didn’t seem bothered
Stayed 2 nights in Dec 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt want to stay another night. Dirty and customer service was terrible. Still charge me even though i leave for second night. Disgusting behaviour
Stayed 2 nights in Dec 2025

10/10 Excellent

Jahcure

Stayed 4 nights in Dec 2025

8/10 Good

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2025

8/10 Good

Carl

Stayed 1 night in Dec 2025