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Holland House Hotel Cardiff By Sunday

4.0 star property

Photo gallery for Holland House Hotel Cardiff By Sunday

Indoor pool
Sauna, hot tub, steam room, body treatments, aromatherapy
Breakfast and dinner served
Classic Triple Room, 1 Double Bed
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Gym

Explore the area

View map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff Castle
    ‪12 min walk‬
  • Cardiff University
    ‪17 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

With a stay at Holland House Hotel Cardiff By Sunday, you'll be centrally located in Cardiff, within a 5-minute drive of Cardiff Castle and Principality Stadium. .This spa hotel is 1.4 mi (2.3 km) from Cardiff University and 1.5 mi (2.5 km) from Cardiff Bay.

What's nearby

  • Cardiff International Arena - 7 min walk - 0.7 km
  • St. David's - 9 min walk - 0.8 km
  • Cardiff Castle - 12 min walk - 1.1 km
  • Cardiff University - 17 min walk - 1.5 km
  • Principality Stadium - 2 min drive - 1.4 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Flute & Tankard - ‬7 min walk
  • ‪200 Degrees Coffee Shop - ‬6 min walk
  • ‪Heavenly Desserts Cardiff - ‬6 min walk
  • ‪The Central Bar - ‬7 min walk

About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Urban Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelagh

Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Front staff are great.

The front of house staff were very friendly and helpful. The lobby looks fantastic, but other areas look a little run down. (Especially the pool area)
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night sleep just needs more tv chanels 😀

Stay was lovely very comfy beds , tv didn’t have many channels most didn’t work , shame we had too pay £10 for the pool it should be in with the price and breakfast was not disappointed no proper eggs only scrambled , no mushroom also
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't get a lot of time in Cardiff, but the hotel was spacious and comfortable! The parking was a little tight, but the room was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

4/10 Poor

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities

Check-in and billing a nightmare

Poor in many ways especially check-in and being overcharged
Stayed 1 night in Apr 2025

10/10 Excellent

SRINIVASULU, cayman brac

Stayed 1 night in May 2025

4/10 Poor

George

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be so much better

Sadly over tired ex-Mercure property, running three rebrands, Oyo, Happy and Holland House. Windows don’t open, air conditioning faulty in many rooms, so oil filled radiators, coolers and fans in many rooms. Lots of brown wood. Staff helpful and working hard in a difficult environment.
Stayed 2 nights in Apr 2025

2/10 Terrible

Danielle

Stayed 1 night in Apr 2025

8/10 Good

Lois

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great night's sleep!

The hotel is in a great location and the parking in the basement is handy, but very expensive to use. The rooms are spacious and I had a great night's sleep in the lovely bed. The breakfast was fabulous and the staff were very helpful throughout. I'm still waiting on the VAT invoice for my stay which is the let down.
Stayed 1 night in Apr 2025

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spa and Hotel Rooms

Hotel room, swimming pool, lounge area - FAB-U-LOSA! Noticeable staff attitudes:- Floor Manager - kindly helpful, smiling. An asset to the Hotel. Waitress - not sure what mood she was in, but definitely was not focused on giving of her best. From the glasses to the plates - all slammed down hard on the table. I suffer PTSD and jumped each time. I also asked for hot sauce. Promised but never arrived. It made me decide to NOT go down for breakfast. Chef - or whoever cooked the fries and burger. First time I've been served a burger with no lettuce or tomato. Burger was also soggy. Chips were over cooked. I ended up giving most of my food to my friend.
Stayed 1 night in Apr 2025

10/10 Excellent

Egyed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lamia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Disliked: Room comfort
Room was spacious with a lovely view from the large windows. However, the bed was really uncomfortable. The mattress dipped in the middle so had to sleep near edge of the bed. Buffet breakfast was just mediocre. The hotel is less than a 10 minute walk to the city centre with bus stops close by. Overall I had a pleasant stay and the staff were helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

SADECK

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Some staff was very helpful but some were rather abrupt one hadn’t to use one own mobile to contact reception as phone in the room were not working and when you called it took a long time to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We travelled as a family. The room was big and bright. Very clean. Staff were great. Kids loved the pool,£10 for adults kids free. We ordered room service for dinner which was super fresh. Kids had dominions pizza which is right opposite. Breakfast was great and both kids ate for free.
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
More 3 star than 5... Rooms were tired and dated and the spa was very small for the size of the hotel, it was very busy in the evening.
Stayed 1 night in Feb 2025

6/10 Okay

wayne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Jannath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, friendly staff, rooms were clean and decent size
Stayed 1 night in Apr 2025

10/10 Excellent

Martyn

Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel with a very nice bathroom

The room decor in this ex-Mercure hotel is a little bit tired but everything was spotlessly clean, the bed was comfortable and the staff were extremely polite and helpful. The best thing by far was the bathroom, especially wonderful bathtub - a real treat.
Stayed 2 nights in Apr 2025

6/10 Okay

Sophie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025