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Hotel NYX Cancun All Inclusive

3.5 star property

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun-loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(85 reviews)
  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(7 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.6 out of 10
Excellent
(43 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(106 reviews)
  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(61 reviews)
  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

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Exterior
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  • Spa pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,937 reviews
The price is AU$397
includes taxes & fees
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About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 15.9 mi (25.7 km) from Moon Palace Golf Club.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Isla Dorada - 9 min walk - 0.8 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 18 min walk - 1.5 km
  • Marlin Beach - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at Deck, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch only.
Balam - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1018 out of 1783 reviews
Rating 8 - Good. 415 out of 1783 reviews
Rating 6 - Okay. 204 out of 1783 reviews
Rating 4 - Poor. 64 out of 1783 reviews
Rating 2 - Terrible. 82 out of 1783 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary LYNN

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible they're always so nice and the room was extremely clean
Stayed 8 nights in Dec 2025

10/10 Excellent

Kenia Garcia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2025

10/10 Excellent

Katherine Ubaldo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant options with big spacious rooms. Excellent and friendly staff too
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 5 nights in Dec 2025

10/10 Excellent

Kewei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs at reception, bar, beavh, and deck restaurant. The only thing is the room we had was very close to the main street on the lagoon side. A bit of noise in the evening.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing the hardest part of everyday was deciding what to eat because everything was so good
Stayed 6 nights in Dec 2025

10/10 Excellent

Bashir Hassan Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
They're very friendly people and they made decoration on my room for our Anniversary, thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalia

Liked: Amenities, property conditions & facilities
Great hotel, great location, delicious food, beautiful views! It was a wonderful vacation for us, I highly recommend it. The only downside was the butler who wouldn't leave the room without a tip. We didn't have much cash on us, only larger sums. He didn't leave until he received the money. It was very stressful, especially since we were tired from the trip. Finally, when we needed help with our luggage after such a large tip, the butler sent someone else to help.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam George

Liked: Cleanliness, amenities, property conditions & facilities
Exactly like the pictures on website. Staff was friendly. Only minor recommendation would be to have coffee self serv instead of having to order it from wait staff.
Stayed 6 nights in Dec 2025

6/10 Okay

Vitaliy

Stayed 10 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff super friendly and the food amazing!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacek

Stayed 6 nights in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
643…the service and food were excellent..beware of the room upgrade .. didn’t put 5 stars cause there was no elevator to the 4 th floor . Walking up down stairs was not worth the view of the beach ..,
View at night from the beach facing the eating area ..
Night view near the hotel entrance from the beach side and pool
Stayed 4 nights in Dec 2025

6/10 Okay

Magalie

Liked: Staff & service, amenities
The buffet could have been better. Everything started tasting the same after the second day. The was this weird musty smell in the main building and that might have been due to work being work being done. It was off putting.
Stayed 3 nights in Dec 2025

6/10 Okay

sanela

Travelled with partner
Liked: Cleanliness, staff & service
The one positive is the staff, restaurant and bar staff are genuinely kind, and that’s clearly why this resort gets better reviews. It’s also convenient and close to La Isla shopping center. Live music plays until midnight in the lobby, and after that guests continue gathering in the lobby and outside. Because the resort is very small and all rooms face the same central path, noise carries everywhere, there’s basically no sound isolation. The resort is much smaller than it appears online. Even new guests we spoke to were surprised by the size. If you don’t mind noise, it may work for you. If you want peace and sleep, look elsewhere.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chunga

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience Hot tub and pool is really good but a bit small But enough to use Private beach is excellent Food is good but not spaghetti Pool bar was really good El Rojito Room was good and staff was mostly kind Construction is on going around but not that much noisy
Stayed 3 nights in Dec 2025

8/10 Good

Kamal

Liked: Cleanliness, staff & service
Rooms were ok. Staff were great. Shame about the building works that were taking place whilst we were there though.
Stayed 3 nights in Dec 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities
Room location, no water in the room, no access to food when we arrived at midnight. Construction right under our room both nights starting hammering and banging at 9am.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff here was so incredible! They were fun, caring and so service oriented. The food was amazing, beach was great and the location was perfect
Stayed 4 nights in Dec 2025

6/10 Okay

Maryamossadat

Travelled with partner
Liked: Cleanliness, staff & service
The standard room was very disappointing — it had no window, and a humidifier ran constantly due to the dampness. Noise from the lobby carried into the room at night, making it hard to sleep. There were no basic amenities like conditioner or any extra toiletries. We asked about upgrading, but the only option offered was a suite, which was quite expensive. For lunch and dinner, you have to order from the menu as there’s no buffet or 24-hour café available. The property also has only one small pool.
Stayed 4 nights in Dec 2025

4/10 Poor

gina

Stayed 6 nights in Nov 2025

8/10 Good

Ryan, Henrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Farrah

Stayed 7 nights in Nov 2025

2/10 Terrible

Anatoliy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel NYX is a deceptive and terrible place to vacation. Their “all-inclusive” is not truly all-inclusive. At check-in, they try to sell you on their “upgraded all-inclusive” for $100 per person per night. When you’re done with the front desk spiel, the info desk conveniently placed next to the elevator won’t let you pass until you agree to attend their 90-minute breakfast presentation, where they try hard to push you to buy into their time-share. My wife and I arrived tired from the early morning flight, hungry, and just wanted to check in, change, and grab a bite to eat. We didn’t want to listen to pushy salespeople trying to sell us something we never wanted in the first place. But the disappointment continued when we walked into our upgraded sunset suite. We thought it would be nice and quiet, but little did we know it faces the very busy street so instead of a good night’s sleep, we both woke up numerous times to the sound of loud car and motorcycle exhaust and horns. The furniture in our room was also very beat up and damaged. A chunk of my nightstand looked like it was literally hammered off. And the rooms had a funky smell, the kind that’s present in an old, rundown motel. The following morning we were hoping to get some rest but were woken up at 8:30am again by the pushy sales people trying to sell us a time-share. Food options at this resort are terrible. The food is gross and the options are minimal. We lasted only one day here and booked a different resort.
Stayed 7 nights in Nov 2025

6/10 Okay

Rana A

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Save ur money and go to the Riu. This is not worth your money at all. Out dated property quality of food is not good at all. Tight spaces and staff will force u to do a 90 minute meeting to give me credits. This is not worth stay.
Stayed 4 nights in Dec 2025