Hotel NYX Cancun All Inclusive

3.5 star property

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Creator video
On the beach, white sand, beach cabanas, sun-loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping

Explore the area

View map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Cancun Convention Center
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪62 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(72 reviews)
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite

8.4 out of 10
Very good
(38 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(94 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

8.8 out of 10
Excellent
(56 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 1.6 mi (2.6 km) from Cancun Convention Center and 1.9 mi (3 km) from Gaviota Azul Beach.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 13 min drive - 2.9 km
  • Cancun Convention Center - 14 min drive - 3.2 km
  • Gaviota Azul Beach - 17 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Sonora Grill - Cancún - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

Beachfront property with 4 restaurants and bars
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at Deck, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 930 out of 1614 reviews
Rating 8 - Good. 370 out of 1614 reviews
Rating 6 - Okay. 174 out of 1614 reviews
Rating 4 - Poor. 59 out of 1614 reviews
Rating 2 - Terrible. 81 out of 1614 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hugo

Travelled with family
Disliked: Staff & service
It is about the hotel and they blame expidia about the room and the number of people coming in it was me my wife and daughter of 16yrs that they said that on the order, I did a note that the child was one year old, the reservation was for one room two beds and they gave me one room one bed and they charge me extra $720dlls for my daughter
Stayed 4 nights in Aug 2025

8/10 Good

Nicolas Jr Mendoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. The resort was clean. The food was a little lackluster, but overall was a good experience.
Stayed 12 nights in Jul 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service
The food was great, especially at the “Deck.” I was disappointed that this hotel advertised as adult only and all-inclusive; however, that’s not the truth. This is false advertisement to lure people. I will never booked a room at this hotel again.
Stayed 3 nights in Jul 2025

6/10 Okay

Juan P

Travelled with partner
Huge rooms no furniture at all except for the bed. Lack of information from staff. Did an upgrade had to wait longer for the room to move in. Food was ok, wish they had more variety off their Mexican menu
Stayed 3 nights in Jul 2025

10/10 Excellent

Evan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very welcoming and friendly staff!
Stayed 3 nights in Aug 2025

2/10 Terrible

Yu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Andrew John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place clean, and squared away. I'd go again..
Stayed 4 nights in Jul 2025

4/10 Poor

Shawntel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had to pay for a room upgrade because we didn’t want to walk up 4 flights of stairs every time to reach our room. My husband has bad knees and that was not disclosed. The wait staff didn’t have very many fluent English speakers. They would pretend they knew what we asked and bring us the wrong thing all of the time. We won’t stay there again
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 10out of 10.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ivana

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a great price
Stayed 3 nights in Jul 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnniqua

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and the food was delicious with many options
Stayed 6 nights in Jul 2025

6/10 Okay

Alison

Travelled with family
Liked: Staff & service
Disliked: Amenities
Great location on the beach and the size of the hotel is lovely. A little run down in places. The restaurant on the beach is so so dark that you can’t see what you are eating. Could do with some tweaks here and there.
Stayed 5 nights in Jul 2025

6/10 Okay

Maria

Stayed 6 nights in Jul 2025

8/10 Good

Hazel-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean everything was and how friendly the staff was!
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. I’ve been to several different resorts and feel comfortable saying that. I like that it was a smaller resort because I just had surgery and didn’t want to do a lot of walking so that is perfect. The beds were comfortable. The staff was super nice. The only thing I didn’t like which is in any resort is the pool gets so hot I think all resorts need to find a way to cool the pool Other than that 10 out of 10
Stayed 3 nights in Jul 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good the beds were clean .. my tv was broken but overall a good experience. The staff were so friendly. Ask for Efrain he’s the best. Super attentive and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Tian

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and activities! Food was also really good.
Stayed 4 nights in Jul 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great, area is not great
Stayed 5 nights in Jul 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025