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Mercure Canberra Belconnen

3.5 star property

Photo gallery for Mercure Canberra Belconnen

Lobby
Meeting facility
Superior Room, 2 Queen Beds
Exterior
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • Place, University of Canberra
    ‪5 min walk‬
  • Place, Big Splash Waterpark
    ‪14 min walk‬
  • Place, Bimbi Beach
    ‪2 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Canberra

With a stay at Mercure Canberra Belconnen in Canberra (Belconnen), you'll be within a 15-minute drive of Parliament House and University of Canberra. .This hotel is 1.5 mi (2.3 km) from Bimbi Beach and 1.5 mi (2.4 km) from Big Splash Waterpark.

What's nearby

  • University of Canberra - 5 min walk - 0.5 km
  • Big Splash Waterpark - 14 min walk - 1.2 km
  • Bimbi Beach - 2 min drive - 2.3 km
  • Yerra Beach - 4 min drive - 3.5 km
  • The Pinnacle Nature Reserve - 5 min drive - 4.6 km

Getting around

  • Kingston Canberra Station - 17 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Lighthouse Pub - ‬5 min walk
  • ‪Hungry Jack's - ‬8 min walk
  • ‪KFC - ‬3 min walk
  • ‪Zambrero Belconnen - ‬7 min walk

About this property

Mercure Canberra Belconnen

Hotel in Canberra with bars and a fitness center
Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 125 guestrooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and bike storage.
Stop by the hotel's restaurant, Selections Bistro, for dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Selections Bistro - This restaurant serves dinner only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Selections Bistro

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Children's games
  • Cot (surcharge)
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 17 for children
  • Covered self parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 484 reviews
Rating 8 - Good. 108 out of 484 reviews
Rating 6 - Okay. 28 out of 484 reviews
Rating 4 - Poor. 7 out of 484 reviews
Rating 2 - Terrible. 7 out of 484 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary-Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fantastic, staff professional and helpful. Parking was easy, plenty available. Transport nearby. Walk to shops, lake, restaurants. Room was immaculate (lovely blue sheer curtains) and roomy. Great lake view. Shall definitely revisit and recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and delicious breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The only problem that I had was that the blanket wasn't very thick and I was cold. I couldn't find a second one. I had to turn the air con up and put a jacket over me because it was that cold.
Stayed 1 night in Aug 2025

6/10 Okay

Alexis, Neutral Bay

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Comfy beds and modern room. Unfortunately, the staff on arrival were very uninterested and didn’t even discuss the breakfast I’d booked etc. That was after they sat on the phone for 5 mins without acknowledging me. When I called to ask about breakfast (which was super disappointing itself), I was met again with the same uninterested tone. When we approached the room, we saw a toilet brush left at our front door. It stayed there for the entirety of the stay. Gross. There was rubbish poking out under one of the beds (a jelly cup or something). As mentioned, the breakfast was very disappointing and very mediocre. I regret spending the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Amenities
Was good
Stayed 7 nights in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a convenient and enjoyable place to stay. My “go to” in Canberra.
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here to go to game (raiders) and booked this hotel as they advertised a shuttle to the ground. When we asked reception the lady told us we needed to catch the bus down the road was not interested in helping us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

mackay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so impressed with this hotel . For the price our room was lush , comfortable and super large. We will def stay here again if in this part of town. Lovely decor
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many floors to go up to Too many levels to go to
Stayed 3 nights in Jul 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony, Mount Annan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location East to park Staff lovely Stay all the time and will continue to
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible room services

It’s surprised that 4 stars hotel has no room service provided, it’s so disgusting and not professional room service team.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Business traveller

Happy to stay again

Great location club next to hotel clean great staff
Stayed 4 nights in Jul 2025

8/10 Good

Mauga Raymond, Gold Coast

Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room. Clean and modern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentative amd offered recommendations for dinner. The room was comfortable and modern, with wonderful facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Liza

Business traveller, Travelled with partner
Disliked: Amenities
Fabulous rooms, clean and modern
Stayed 3 nights in Jul 2025