1 star for the lovely lady serving breakfast on Christmas Day. 1 star for the fitness room, fun swimming pool, and providing taxi service when no airport shuttle driver was available.
Otherwise VERY POORLY MANAGED facility. Many of the rooms did not have hot water (showers) over the Dec 23-25 span. They moved us twice to different rooms for a functional hot shower. Yet they were still checking-in new guests without telling them their hot shower might not work. By Dec 25, there was a constant lineup of guests at the front desk complaining about this issue. The manager refused to come in to support their front desk staff who were helpless in providing refunds from 3rd party bookings, and they ran out of extra rooms for moving guests around. This is a cheap hotel for a reason: do not expect great customer service if anything goes wrong.
Other annoyances: giving our room 2 towels + 1 face cloth when our booking was for 4 people, dirty pool deck obviously not cleaned or scrubbed for couple of days, no restaurants within walking distance.