Loved the pool area and choice of bars. Check in was late so we had to wait around for over an hour
Stayed 1 night in Oct. 2019
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Riley, a Crystalbrook Collection Resort
Hotel Class
Information
Reviews
Wonderful
206 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Spa
Map
131-141 Esplanade, Cairns, QLD
What's nearby
- Muddy's Playground
- 4 min walk
- Cairns Base Hospital
- 4 min walk
- Cairns Aquarium
- 6 min walk
- Cairns, QLD (CNS-Cairns Intl.)
- 7 min drive
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Book online or call:
1800 781 504Twin Sea View - Room Only
More detailsTwin Sea View - Buffet Breakfast
More details
About this area
Cairns
Located in Cairns, Riley, a Crystalbrook Collection Resort is in the city center and by the ocean. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Esplanade Lagoon and Skyrail Rainforest Cableway are not to be missed. Our guests appreciate the hotel's central location.
What's nearby
- Muddy's Playground - 4 min walk
- Cairns Base Hospital - 4 min walk
- Cairns Aquarium - 6 min walk
- Cairns Esplanade - 10 min walk
- Cairns Night Markets - 10 min walk
Getting around
- Cairns Station - 2 min drive
- Cairns, QLD (CNS-Cairns Intl.) - 7 min drive
Restaurants
- Paper Crane – Poolside restaurant with a bar offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
- Greenfields – Poolside café with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
- Rocco – Ocean-view rooftop bar with a bar offering Mediterranean cuisine. Serves dinner and light fare daily. Reservations required.
About this property
Policies
Check-in
Check-in available 24 hours
Express check-in
Minimum check-in age - 18
Special check-in instructions
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights. For more details, please contact the property using the number provided on the booking confirmation email.
Check-out
Check-out before 11 AM
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for AUD 60.0 per day.
Pets
- Pets not allowed (service animals welcome)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 75.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 38.00 for adults and AUD 38.00 for children (approximately)
- Self parking fee: AUD 12.00 per day
- Valet parking fee: AUD 20.00 per day (in/out privileges)
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Pool access available from 7 AM to 9 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: AUD 12.00 per day
- Valet parking: AUD 20.00 per day
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 38.00 for adults and AUD 38.00 for children
- 3 restaurants
- 3 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness center
- Bicycle rentals
- Billiards/pool table
- Outdoor pool
- Spa services
Family friendly
- Dry cleaning service
- Outdoor pool
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Japanese
- Spanish
Business services
- 6 meeting rooms
Outdoors
- Garden
- Pool cabanas (surcharge)
- Pool sun loungers
Spa
- 5 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 55-inch flat-screen TV
- Digital channels
- First-run movies
- Netflix
Food and drink
- Coffee/tea maker
- Electric kettle
More
- Desk
- Iron/ironing board
- Phone
- Safe
- Slippers
Nearby activities
Where to eat
- Paper Crane – Poolside restaurant with a bar offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
- Greenfields – Poolside café with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
- Rocco – Ocean-view rooftop bar with a bar offering Mediterranean cuisine. Serves dinner and light fare daily. Reservations required.
I enjoyed my stay here, wonderful restaurant at the top of the tower. Could have done with some cups for tea,( there was no english breakfast ea anyway) as there were only coffee cups in the room, and I was not able to use room service, as I did not know how to use the ipad.BUT on the whole, fabulous staff and location beautiful...
Stayed 1 night in Aug. 2019
Beautiful, well set out and furnished room. Great room service and amazing spa - Eleme, easy to book and 5 star quality treatment!
Stayed 1 night in Aug. 2019
we loved the sat evening dj young friendly service ,very Australian !! loved pretty much everything only real grumble was kids in cocktail bar but was perfect romantic anniversary break for hubby and I warm and delicious
Stayed 4 nights in Jul. 2019
utter disappointment
Spoiled my whole special weekend. Supposed to be the cream on the cake and grand finale of a rare and very special time for me. Given the worst room in the old corner section of the hotel, overlooking and directly above the first-floor roofs of the lower floor walkways. I Paid extra for a sea view. A laughing stock, will never go there again nor encourage anyone else. Loud fog horn speaker that even with closed doors drowned out the TV. Same thing early the next morning. Aggregating and intrusive of peace. Travelled all my life around the world in 5-star hotels, never experienced such a depressing horrible stay. Sakicoco .
Stayed 1 night in Jul. 2019