Boyes Hot Springs winery accommodation

Room was dirty and staff walked in without knocking.

Need to update your website as we thought the Cave had wine tasting.

An expedited check in and luggage delivery to the premium 2 bed condo was appreciated. Everything was very nice and we will return! One comment was that we wouls have enjoyed a smart TV for streaming. Other than that, everything was wonderful!

I absolutely loved this place! We arrived super early, and they were able to check us in ahead of schedule. The hotel and restaurant staff were extremely friendly. It was conveniently located right next to a golf course and pickleball courts, which we really enjoyed. The pool and spa area were clean and well-maintained. My only complaint is that they only offer fresh-baked cookies at check-in, and since we stayed for four days, I found myself craving them each day, haha! Unfortunately, they weren't available on the menu to order.

Rooms were clean staff was friendly

When I arrived the front desk staff refused to swipe my credit card when the chip wouldn't pick up, she said she wasn't allowed because people had desputed their charges, not sure how that's relevant to how you run it. There were no towels in the room at all and the room smelled like old food