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Fairmont Sonoma Mission Inn & Spa

4.0 star property

Photo gallery for Fairmont Sonoma Mission Inn & Spa

Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges, lobby lounge
3 restaurants, lunch, dinner served; American cuisine
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
100 Boyes Boulevard, Sonoma, CA, 95416
  • Sonoma Golf Club
    ‪2 min drive‬
  • Sonoma Plaza
    ‪5 min drive‬
  • Sonoma TrainTown Railroad
    ‪6 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mission Spa)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Mission Spa)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Queen, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont Queen, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont King, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont King, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Suite, 2 Bedrooms

Fairmont, Suite, 2 Bedrooms

Fairmont, Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Premium bedding, down duvets, pillow-top beds, in-room safe

Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Vineyard Suite,1 King, Patio)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Vineyard Suite,1 King, Patio)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (624)
The price is AU$1,366
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About the area

Boyes Hot Springs

A stay at Fairmont Sonoma Mission Inn & Spa places you in the heart of Sonoma, within a 5-minute drive of Sonoma Golf Club and Sonoma Plaza. .This golf resort is 2.5 mi (4 km) from Mission San Francisco Solano and 3.5 mi (5.6 km) from Sonoma TrainTown Railroad.
View more Resorts in Boyes Hot SpringsOpens in a new window

What's nearby

  • Sonoma Golf Club - 2 min drive - 1.8 km
  • Sonoma City Hall - 6 min drive - 3.5 km
  • Sonoma Plaza - 6 min drive - 3.9 km
  • Mission San Francisco Solano - 6 min drive - 3.9 km
  • Sonoma TrainTown Railroad - 7 min drive - 5.3 km

Getting around

  • Santa Rosa Station - 31 min drive
  • San Francisco Intl. Airport (SFO) - 92 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Animo - ‬18 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪El Molino Central - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Fairmont Sonoma Mission Inn & Spa

Eco-certified resort with 3 restaurants and 3 outdoor pools
Fairmont Sonoma Mission Inn & Spa offers 226 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Sonoma resort provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Hot springs, a 24-hour health club, complimentary bicycles, and in-room fitness are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 27 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are 5 hot springs open between 9:00 AM and 6:00 PM.
Make yourself at home in one of the 226 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, hot springs, and a 24-hour health club. Additional amenities at this Mediterranean resort include concierge services, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at Santé Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Sonoma? This resort has 4500 square feet (418 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Santé Restaurant - This fine-dining restaurant specializes in American cuisine and serves dinner only.
Water Tower Bar - This bar specializes in American cuisine and serves lunch and light fare. Open daily.
38 North Bar - This lobby lounge serves light fare only. Open daily.
Spa Cafe - This poolside café serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 5 mi
  • Limo/town car service
  • Secured, uncovered parking on site (USD 19 per night)
  • Covered valet parking on site (USD 39 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 39 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 38 North Bar
  • Santé Restaurant
  • Spa Cafe
  • Water Tower Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour health club
  • 5 hot springs
  • Art gallery
  • Bicycle tours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Wine tasting room
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Fenced pool
  • Free cot
  • Indoor pool
  • Microwave on request
  • Pool gate
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 4,500 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 27 treatment rooms
  • 5 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 6:00 PM
  • Hot springs water temperature - 44 ºC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1927
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • Resort fee: USD 67.41 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 39 per person
  • Uncovered self parking fee: USD 19.00 per night (in/out privileges)
  • Covered valet parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night
  • Spa fee: USD 69 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Fairmont Sonoma Mission Inn Spa
Fairmont Mission Inn
Fairmont Mission Sonoma
Fairmont Sonoma Inn
Fairmont Sonoma Mission Inn
Mission Sonoma Inn
Sonoma Fairmont Inn
Sonoma Mission Inn
Sonoma Mission Inn Fairmont
Fairmont Inn Mission Sonoma Spa
Fairmont Sonoma Mission Hotel Sonoma
Fairmont Sonoma Mission Inn And Spa
Fairmont Sonoma Mission & Spa
The Fairmont Sonoma Mission Inn Spa
Fairmont Sonoma Mission Inn & Spa Resort
Fairmont Sonoma Mission Inn & Spa Sonoma
Fairmont Sonoma Mission Inn & Spa Resort Sonoma

Fairmont Sonoma Mission Inn & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

My favorite hotel in Sonoma

I come back to this hotel every time I'm in the Sonoma area. I love the spa the most. The rooms are fairly small & pricey, but it's an amazing property and I feel at home there. I've been coming here for over 13yrs now.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2025

10/10 Excellent

VALERIE

Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, but the rooms feel a little dated. Staff was wonderful. Hotel pool needs better maintenance. It’s clean and hot, but lots of leaves in the pool and the chairs that need to be cleaned/removed more often. But overall, it’s a great hotel, nice location, delicious restaurants, and wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Dariush, Tiburon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always delighted to stay here
Stayed 1 night in Mar 2025

10/10 Excellent

Kaia

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

RANDI, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying for a relaxing and rejuvenating long weekend. We love the spa, great services and practitioners. Close to the most wonderful wineries and restaurants.
Stayed 3 nights in Mar 2025

6/10 Okay

Vicky

Business traveller
over priced for what it was
Stayed 3 nights in Mar 2025

10/10 Excellent

Ichiro, San Juan Capistrano

Stayed 2 nights in Mar 2025

10/10 Excellent

Cherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Stayed 1 night in Mar 2025

2/10 Terrible

Angela

I have stayed here many times mostly for some girls trips. I decided to book a room to celebrate my 5 year anniversary with my husband. Unfortunately I became extremely sick with covid and was unable to go, I understand there are cancellation policies however I had called to see if there was any way to move the date since I was sick. They were so rude about it and didn’t really seem to care and basically said too bad. If they couldn’t do anything I get it , but the lack of care or empathy was what was upsetting and has caused me to never want to go back here. There are plenty of spas to choose from I just won’t be returning here and will rebook my anniversary trip else where. We were pretty excited to celebrate our anniversary here since we got married 2 weeks before the pandemic shutdown we always like to do something special.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the property were well trained but the staff at the spa were not at the same level. Think it is not operated by Fairmont and it shows in the service and cleanliness. It is pretty expensive for a poor experience. People that came in after us decided to leave as it did not “meet the experience they were looking for” Restaurant food was excellent. Check out what the resort fee covers before you arrive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 2 nights in Feb 2025

4/10 Poor

svetlana

Disliked: Amenities, property conditions & facilities
Stinks old everywhere
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and property. Staff very accommodating and helpful with touring options.
Stayed 1 night in Jan 2025

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shou

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Stayed 3 nights in Jul 2024

10/10 Excellent

ambrish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025