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Marriott Vacation Club® at Custom House, Boston

3.5 star property

Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Lobby
1 bedroom, in-room safe, blackout curtains, iron/ironing board
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym
  • Bar
  • Laundry

Explore the area

View map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪3 min walk‬
  • Place, TD Garden
    ‪14 min walk‬
  • Place, Boston Common
    ‪18 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reviews

Marriott Vacation Club® at Custom House, Boston Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 452 out of 586 reviews
Rating 8 - Good. 99 out of 586 reviews
Rating 6 - Okay. 23 out of 586 reviews
Rating 4 - Poor. 8 out of 586 reviews
Rating 2 - Terrible. 4 out of 586 reviews

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

8/10 Good

Giovana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location! Superb concierge service!

Excellent location! Just a block from all main amenities. Beautiful hotel! Super clean and great service. The only reason why I’m giving a 4 star is because of the breakfast. Extremely simple. It is more like a Cafe place where you have to pay for a muffin or make your own egg. Luckily there’s plenty of cafes around the area.
Stayed 5 nights in Jul 2025

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities
Stayed 1 night in Aug 2025

8/10 Good

Cheryle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Those who appeared to be residents of the Custom House 5th floor and above were not as friendly as the staff. The continental breakfast was a pay A La Cart, instead of included in the price. The location was exactly what we wanted. We were able to get everywhere's in Boston that we wanted to and a very walkable location to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds! Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Very helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing suite with 30 feet ceilings. Downside was that loft bedroom did not have its own bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Shara, Teaneck

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Museum like atmosphere!
Stayed 1 night in Jun 2025

10/10 Excellent

zach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Ligaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and polite front desk - helped us get cabs, took care of us when the bed was too high for my elderly and short mother to climb into. Beautiful room, very comfortable - even the sofa bed. Separate climate control for sitting and sleeping rooms. Huge windows but effective light blocking shades. Quiet even though we were on the first floor next to the breakfast room. Walkable to all your classic Boston sights - Boston Garden, Freedom Trail, aquarium, Harbor Front, etc. Lots of great food steps away (State Street Provisions, Legal Seafood, Quincy Market Food Hall). Convenience store right across the parking lots. (Our cab was for the airport.) Free programming like bird presentations and movies, amazing observation deck for guests only, game room, gym. Free coffee and hot chocolate in the breakfast service. Good WiFi. Absolutely top notch.
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob

Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Addison

Stayed 3 nights in May 2025

10/10 Excellent

Shen, Diamond Bar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Impressive in every way
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

8/10 Good

Ann, Escondido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed going up to the 26th floor to take in the view. Suites are roomy. Location is close to markets, aquarium and freedom trail. Only complaint was the frequent noise from airplanes.
Stayed 3 nights in May 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a place. The staff is wonderful and the hotel is beautiful. They have an amazing observation deck. The bar staff is friendly. The only thing they could improve on is offering something gluten free, we went out for breakfast every morning. Highly recommend and I would definitely go back
Stayed 3 nights in Apr 2025