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Holiday Inn St. John's Conference Centre by IHG

3.5 star property

Photo gallery for Holiday Inn St. John's Conference Centre by IHG

Waterslide
Bar (on property)
Exterior
Exterior
Standard Room, 2 Queen Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
180 Portugal Cove Road, St. John's, NL, A1B2N2
  • Place, Memorial University of Newfoundland
    ‪19 min walk‬
  • Place, Port of St. John's
    ‪4 min drive‬
  • Place, George Street
    ‪5 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Pets allowed, Ground Floor

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

St. John's

With a stay at Holiday Inn St. John's Conference Centre by IHG in St. John's (Mount Cashel), you'll be within a 5-minute drive of Memorial University of Newfoundland and Port of St. John's. .This hotel is 1.9 mi (3.1 km) from Masonic Temple and 2.3 mi (3.7 km) from Signal Hill National Historic Site.

What's nearby

  • Memorial University of Newfoundland - 19 min walk - 1.7 km
  • Port of St. John's - 4 min drive - 3.5 km
  • Signal Hill National Historic Site - 5 min drive - 3.5 km
  • George Street - 5 min drive - 4.3 km
  • St. Clare's Mercy Hospital - 6 min drive - 4.6 km

Getting around

  • St. John's Intl. Airport (YYT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Ches's fish and chips - ‬4 min drive
  • ‪Jumping Bean - ‬13 min walk
  • ‪Old Town Pizzeria - ‬14 min walk

About this property

Holiday Inn St. John's Conference Centre by IHG

Hotel with free parking, near Memorial University of Newfoundland
Holiday Inn St. John's Conference Centre by IHG offers 252 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 252 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy Italian cuisine at Eastside Marios, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in St. John's? This hotel has 1023 square feet (95 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Eastside Marios - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Costellos Lounge - This bar specializes in Italian cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: CAD 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Costellos Lounge
  • Eastside Marios

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1966
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Prepaid credit cards are not accepted for onsite payments.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 28.75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 20 per person
  • Pet deposit: CAD 28.75 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterslide hours are 5-9 PM Friday, 9 AM-9 PM Saturday, and 9 AM-1 PM Sunday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Government Hotel
Holiday Inn St. John's Government Centre
Holiday Inn St. John's Government Centre Hotel
Holiday Inn Government Centre Hotel
Holiday Inn Government Centre
Holiday Inn St. John's Conference Centre Hotel

Holiday Inn St. John's Conference Centre by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 111 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

susie, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Two areas where we needed front desk staffs help: getting a microwave to our room -we were there 4 nights and never got it. Managed without. 2nd - Front desk staff said they had change for laundry. On Sunday aftn went to ask for change - they didn't have any and didn't know where we could go to get change. She did suggest east side Mario's bar - but it was closed. However laundry facility was great - clean and 2 washers and dryers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows are super comfortable. Great service from staff including the restaurant. Food is excellent and fast service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorothy

Very Friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with excellent service at the ftont desk. Employee went above and beyond for us. His service was outstanding.The other employee was also remarkable. All employees were friendly, very helpful. You have a strong team who strive in customer services.
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were later to arrive but our daughter was able to enjoy the water slides for a bit. Beds were comfy and coffee in room was good. However, there’s a bar above the toilet that sticks out too far and impales you trying to get in the shower, and we were placed right across from an obnoxiously squeaky door that kept us up all night. Steer clear of room 235!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed the pool, water slide and on site restaurant. The staff were welcoming, kind and extremely helpful. Will be staying again upon next trip to St Johns.
Stayed 4 nights in Jul 2025

4/10 Poor

Aqeel

Liked: Cleanliness, staff & service
Loud/ noisy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the breakfast option was right within the property at East Side Marios. A little strange that it was only for 2 people when our reservation was for 3 people though.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 5 nights in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good overall. The only thing that was a real inconvenience was poor wifi. It meant that I had to go to a coffee shop to use the internet.
Stayed 7 nights in Jul 2025

6/10 Okay

Terry

Travelled with partner
Liked: Property conditions & facilities
Fridge was warm, balcony dirty
Stayed 1 night in Jul 2025

8/10 Good

Terri-Ann

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, beds were comfortable, clean rooms
Stayed 2 nights in Jul 2025

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was taken back by this hotel 100%. I never leave negative reviews, but this place was unacceptable. The Holiday Inn hotels have always been a go to for me whenever I am traveling. But from the moment we walked in, it was clear that cleanliness was not a priority. Even the outside windows looked like they haven't been cleaned in ages. I didn't recognize the hotel I booked online, because the pictures Expedia posted were so misleading. This did not look anything like it! The room smelled old and musty, and there were visible stains on the carpet and bed linens. Housekeeping clearly didn't do a thorough job. We even found pubic hairs on the bed linens. I asked to have another room, but it was full for the night. I then asked if the bedding could be changed, and only the sheets were. There were still long hairs stuck on the duvets...I couldn't! We checked out that same hour we checked in (But the receptionist forgot to check us out, and said we spent the night there which we didn't). We booked for 2 nights in total. But it was evident we could not stay here. We ended up booking at the other Holiday Inn, the Holiday Inn Express 6 minutes away. And yes, that is what a Holiday Inn should look like! I'm not sure how this hotel got 10/10 reviews, because I can tell you first hand it is not! I wish I could have taken pictures of the room we had, but I was so disgusted by everything. This place needs serious upgrades and attention. Avoid if you care about basic cleanliness!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

LAURIE

Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda, Burin Bay Arm

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pleasantly surprised!!
Stayed 1 night in Jul 2025

2/10 Terrible

Gail

Liked: Cleanliness
Extremely frustrated and disappointed in this hotel. Check-in went smoothly but woken up at 1:40 a.m. by someone opening our door. Security arrived and we were told their system registered our room as unoccupied. The room had been prepaid and had no issues at registration. Very upsetting and extremely inconvenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Tony

Stayed 2 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Owen

Stayed 1 night in Jun 2025

6/10 Okay

Sherry Lynn

Stayed 2 nights in Jul 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Ed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Bathroom is small. Restraunt (Eastside Mario’s) was excellent.
Stayed 1 night in Jul 2025