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Wonderful place - clean and quite

We really loved this hotel. The service was exceptional and the view was amazing. The only reason I’m not giving it five stars is because both nights we stayed, there were other guests that were very loud throughout the night and no one addressed it. We intentionally chose this hotel to be outside of the noise of the city, so it was a bummer to be kept up all night regardless. Also, their food was only ok and there was nothing else close by. Otherwise it was very comfortable and a beautiful property.

Beautiful location, facilities, food and even better service!

Woke up at 4am to check me in after my sleeper bus arrived.

The bungalow is great but the staff is absolutely terrible. > Check-in We could not find the staff at the reception. She was sleeping not far from the reception. We called the number on the desk but she declined the call. We sent a message to say we were at the reception. She liked it but did not reply. We had to assume the receptionist was the person sleeping not far from the reception once we saw her. > Motorbike rental Don't go there if you want to travel alone - They are not flexible and refuse half day rent or to give you a motorbike early in the morning so that you can avoid the police bribe at the exit of the city. We were forced to leave with a group at 9am before paying the bribe and then breaking from the group > Food The kitchen is said to close at 8:30 but it was actually closed at 8:15. The staff was still there but we were declined to order food because the staff already cleaned the kitchen. They offered a frozen pizza if we wanted. > Charge We were charge an extra night despite paying everything before check-in on hotel.com. They refund us but it has been complicated.... > Motorbike quality We had a puncture and had to change the back wheel brake when noticing it was really close to obsolescense. Very dangerous to get their motorbike if you travel without one of their group.

J'ai eu le plaisir de séjourner dans de nombreux complexes hôteliers, mais aucun ne m'a procuré autant de paix et de détente que le Panhou Retreat. Dès mon arrivée, j'ai été accueilli par un personnel chaleureux et amical, qui a veillé à ce que mon séjour soit parfait du début à la fin. Ce qui m'a le plus marqué, c'est leur connaissance approfondie de la culture et des traditions locales, qu'ils ont partagé avec enthousiasme à travers des anecdotes et des expériences personnelles. J'ai énormément appris sur la communauté locale et je reviendrai sans hésiter pour profiter à nouveau de l'hospitalité et de la beauté de ce lieu