Accommodation near SEL-All Airports

Poorly designed. Had a two bedroom suite and the bedrooms had no privacy. One bedroom didn’t even have a door on it, just open to the living room. Kitchen poorly stocked and don’t have the are essentials. Would not stay again.

Lovely room, modern and clean. Unfortunately, despite it being very cool outside, temperature in room for the night was fixed at 26.5 deg, which is not optimal for sleeping. We were able to open the windows which is great although a bit noisier. The temperature of the hot water seems to be capped at a little cooler than I would prefer, the rain shower was not hot enough, but the hand attachment held closer to the body was warm enough. Lovely hotel room despite these two temperature issues.

仁川国際空港からアクセスがよく無料バスも出ているのでとても便利でした。部屋は広々としていて清潔でした。シャンプーリンス、ボディーソープまで置いてあり大変助かりました。ソウル中心から帰ってくるのに1時間半ほどかかってしまいますがまた利用したいと思えるようなホテルでした。

Clean spacious room, nice friendly staff and good location. Wish they had hot water dispenser on our floor.

The staff were very friendly and kind. Staff always made us feel welcomed. The room was clean and a bit small but perfect if you don’t plan to be in the room all day. The hotel has a WOWPASS kiosk in the lobby which was perfect for money exchange when needed. The hotel is right next to multiple restaurants and convenience stores and 3 minutes from City Hall bus station. Overall, highly recommend.

The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means.