Book Premier Inn Worleston accommodation from AU$111

Lovely stay. Room clean and spacious. Door lock a little temperamental. Close to the centre and right on the canal. Quiet and peaceful. Breakfast was fresh and very good with lots of hot and cold options. Staff were friendly. The onsite restaurant is very good for dinner.

Nice, convenient, affordable

Dear Moxy Chester Management, I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable. We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing. The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us trying every available setting and adjustment. We initially attempted to tolerate the heat and went to sleep hoping the temperature would improve overnight. However, we woke up around 1am due to the excessive heat in the room, which genuinely felt like a sauna. We went downstairs and reported this to reception during the night at 1am, and the receptionist kindly provided us with an alternative room. Unfortunately, the replacement room was also excessively hot at approximately 22.5 degrees. At that stage, we had no realistic option other than to return to our original room and attempt to sleep there. We raised the matter again the following morning, and reception checked other rooms, however the temperatures throughout appeared to remain between 22 and 23 degrees. This was highly uncomfortable and unacceptable, particularly as we were travelling with our dog. The room was far too hot for both guests and pets to remain in comfortably overnight. We were left dehydrated, and with dry ski

The room needed a bit of TLC the socket in the wall was loose as so was the back of the door handle. The bathroom needs re grouting and reselling as there was parts missing or stained. The bed was comfortable but was woken up at 6am due to the pigeons on the roof.

Clean room. Excellent room service

Stayed here several times and eaten many times, staff always helpful and cheerful. Room as always spotless towels and products lovely as ever. Sorry to hear its closing for a couple of years, however it will be on my list to go back, really look forward to seeing the refurbishment. Thank you