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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Exterior
Family Quadruple Room, 1 King Bed with Sofa bed
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(165 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(130 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$135
includes taxes & fees
25 Jan - 26 Jan 2026
The Queen at Chester Hotel, BW Premier Collection

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1117 out of 2082 reviews
Rating 8 - Good. 644 out of 2082 reviews
Rating 6 - Okay. 247 out of 2082 reviews
Rating 4 - Poor. 48 out of 2082 reviews
Rating 2 - Terrible. 26 out of 2082 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
Very pleasant one night stay at the mill. Very convenient for city centre visit. Lovely breakfast. All Staff appeared hard working, cheerful and very helpful. Thankyou
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice now, breakfast very good, rooms good size,, staff helpful and polite. Only one thing mattress too hard for us.
Stayed 2 nights in Sep 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is in a great location, facilities are all very good. It has a very nice bar with large TV screens and comfortable seating, the breakfast which was included is buffet style and of a good standard. The only thing that lets it down is the quality of the mattress and the awful pillows they seem to use on both sides of the hotel. We asked to move after the first night as the bed & pillows in our room was shocking, to be fair they moved us across to the newer side into one of the upgraded rooms with no fuss and it was a lot better but for a fairly high end hotel you would expect the beds / mattresses and pillows to be of a lot better quality even in the newer side. Reception staff are nice and friendly and it’s a 5 min walk to the centre where the bars and restaurants all are.
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room and comfortable mattress. Staff were friendly and helpful. The hotel is situated within easy walking of Chester with all it's shops and eateries. Easy driving to local sites of interest, including Ness Botanical Gardens, nature reserves and historical sites. A great base for exploring the surrounding area. Hotel restaurant is fine for a more relaxed bite to eat. Spa service and experience (massage) was very good. Excellent buffet breakfast!!! Good value for money. I would definitely visit again!
Stayed 3 nights in Jul 2025

6/10 Okay

Yvonne

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the train station and to the Chester city center. It's clean.The staff is very helpful and friendly and we enjoyed our stay there. We would stay there again.There are good amenities, good walking areas next to the hotel, and places to exercise.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but......

Room was very nice but far too warm. There was a fan but it didnt work. However i did report this and a second arrived. It still had a rather dated bath. I would have thought most by nowadays should be shower's. There was no assistance bar or handle to help lower myself onto the very low down bog. As i am slightly disabled this was a small issue, that can be easily solved by fitting a handle. Also there was no bog brush so my skiddies remained. We had a lovely meal in the bar which could have gone drastically wrong, it was only that the barmaid noticed that the barman serving us placed an order for burger instead of Steak!! Breakfast was 100%. I could not fault the staff or food. All most acceptable. I paid £82 for 1 night which i think was reasonable. Would i stay again ? Yes, hopefully with bog brushes !!
Stayed 1 night in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Friendly staff good breakfast .rooms are basic and small .
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christoper

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy. 3 night stay, perfect location great staff and very good breakfast. Price very competitive, would certainly stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Alison

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I asked for vegetarian sausages when I went for breakfast and these were forgotten. I reminded the staff after I had waited 15 minutes for them, and then waited more than another ten minutes. I would have been nice if mushrooms were also available at the breakfast buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not attend any
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

8/10 Good

Josh

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer lead did not go far enough to be able to use in front of mirror.
Stayed 3 nights in Sep 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room certainly wasn’t what was Sean on photographs. Need of an upgrade, tired and old fashion. Shower with over the bath very hard to regulate the water in and out of bath numerous times to get the water temperature right. Easy walking distance into the town centre and the reception staff were very nice and helpful. Breakfast was okay everything I needed there but could be done with a couple of more choices.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Sep 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is great, rooms are clean and tidy, good location. Food was okay. Breakfast isn’t worth it but there are lots of local cafes to eat at locally.
Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym facilities were excellent. The room was clean, however it was small with no air conditioning - a fan was provided. A small portable fridge is available on request.
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay, good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Could do better!!

Our room definatly required an update. The sink tap was faulty, the bath waste was blocked. The kettle lead was so short, we had to use on the floor. I paid extra for a balcony room, it was disappointing to say the least. The buffet breakfast was hot, however i was dissapointed with the choice, especially vegetarian options. I would not stay at the hotel again, as i did not think it value for money.
Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room. Superb bar area.
Stayed 1 night in Sep 2025