The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(45 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(143 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Brook Street Cafe & Bistro - ‬2 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1078 out of 2003 reviews
Rating 8 - Good. 621 out of 2003 reviews
Rating 6 - Okay. 236 out of 2003 reviews
Rating 4 - Poor. 42 out of 2003 reviews
Rating 2 - Terrible. 26 out of 2003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We purchased your most expensive room, to celebrate a special occasion. As soon as i opened the door my heart dropped. Ive never been so disappointed. The bathroom was disgusting...and had just been cleaned. Hairs everywhere!! It made my skin crawl. Its safe to say it ruined what should have been a special break away.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value nice hotel. Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Staff great on arrival and location is brill for Chester town centre. All public areas are really well looked after. Breakfast was good with hot buffet food although would have liked a little more choice of fruit not just peaches and grapefruit. Room was just what we needed overlooking the canal, quiet and clean. Definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice city centre location. Parking £12 a day, by necessity as I didnt see any other option eg street parking. Easy walking distance to many restaurants although the hotel has its own restaurant and separate bar with food. Gym and spa attached , and pool was a good size. Just one point to be aware of--the hot water from tap is extremely hot, and using shower can be tricky, and need to get temperature right before stepping in
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, pleasant staff, breakfast was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHT BREAK

Stayed 1 night in Jun 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room hotel could do with an update but staff are friendly. Had a canal room and was a bit unsettled the first night as local youths fighting on canal bank.
Stayed 2 nights in Jun 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, lovely room , lovely staff and great breakfast will definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Susan, luton

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room ,was lovely, bathroom nice size but most important the bed was comfy
Stayed 1 night in Jun 2025

8/10 Good

Kayleigh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel staff are lovely! Rooms are a-bit dated, as a youngish couple we think it could have done with a refurb, more suited for the older generation but it was a nice stay! Breakfast was ok, the swimming area isn’t very big, if there was beds to lay on I would have stayed in the pool area longer and relaxed. Overall good stay.
Stayed 1 night in Jun 2025

6/10 Okay

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Bathroom was very small and cramped compared to other rooms we have stayed in the same hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Angela, Rhyl

Liked: Cleanliness, amenities, property conditions & facilities
I always enjoy my stay at The Mill, rooms great, staff are absolutely lovely, food delicious, jacuzzi perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Ioannis

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Liked: Staff & service
Room extremely hot too hot had a fan but didn’t work too well , noisy by the main road so couldn’t open the window close to the station and city station nice breakfast but couldn’t toast your own bread and croissant too hard as left under hot plate not much choice of fruit as part from three pieces of tinned peach and grapefruit
Stayed 1 night in Jun 2025

6/10 Okay

dylan

Travelled with partner
Liked: Staff & service
Central to the city for shopping and site seeing... Noisy at night due to being close to bypass road which is understandable.
Stayed 2 nights in Jun 2025

8/10 Good

Donald, Whitestown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, room comfort

Ideal for short break to Chester

Great value for any stay in Chester. Just on the edge of the city so your are no more than a few minutes walk from the centre. Hotel has the benefit of parking spaces. Staff were excellent and so friendly. Ovall look of the hotel good but a few signs of aging. Spa nice enought and the addition of a buffet breakfast makes it a decent hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really like the location and the room was nice for a couple. The shower was small and the wifi was very weak and dropped regularly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort
The rooms need updating
Stayed 2 nights in Jun 2025