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Very nice service and specially Daniela at the spa was extremely helpful and nice and overal the service and condition of the hotel are 5 star all around.
Christian
Stayed 2 nights in Oct 2023
10/10 Excellent
Josephine
6 Oct 2023
Josephine
Stayed 2 nights in Oct 2023
10/10 Excellent
Lloyd
2 July 2022
Lloyd
Stayed 1 night in Jun 2022
10/10 Excellent
Meimei
Business traveller, Travelled with family, Travelled with group
The check-in was a bit tricky as they couldn’t find the booking that we made through hotels.com but finally they let us enter the room which was a suite and therefore quite spacious and comfortable.
Breakfast was at the standard you would expect from a five star hotel. Service was very friendly. But as we wanted to renter our room both keys did not work. Overall the atmosphere was a bit coolish. The main restaurant was closed and we had dinner in our room. Anyway, in total we enjoyed our stay.
We only stayed for one night and got in pretty late and weren’t able to utilize all the amenities. But the room and bathroom were spotless and the bed very comfortable. The service was also perfect. Would definitely return to this hotel.
Great hotel interior. Fantastic pool. But service was unacceptable for Ritz. Check in and check out took too long. 1 receptionist is definety not enough. But the main dissapoontment was a full occupancy of the only restaurant in the hotel and a poor dinner in the lobby.
It was the best time ever. it was the best hotel in my life. Pool was so wonderful. SHOUlD bring swimsuit to go to the hotel. the pool was warm and you can swin with the great VW factory view. Everyone is so kind and Aqua which is a reaturant in the hotel was awesome. I would like to visit the Autostadt again because of the hotel.
Perfect, couldn't ask for anything else. The staff at the front desk where super nice, sorry I can't remember there names, want say Scott and Pregnish. The steam room is nice and the pool is a nice touch. If your looking to check out the autostadt this is the place to stay if you can afford it.
Wonderful stay as part of our tour of Northern Germany. We stayed in a Club room and the hotel very kindly left us a gift of champagne, chocolates and a little note wishing us a happy journey :-) If you can stretch to a Club room, do. Its very much worth it !!