Young staff, clearly still new in the hospitality industry, however friendly and mostly accommodating when asked. Sadly, there’s a slight smell of mould anywhere you go, including the room, sheets, towels. The hotel is too calm, it’s actually quite boring, no entertainment, and the same elevator music played the entire time we were there. The pool is nice but not that clean when you get up close, the pool loungers are dirty and crawling with tiny insects, there are ants everywhere, tables and loungers. The pool towels, if unused are left outside by staff for days until they smell rotten. Actually, even the room towels and sheets appear clean but don’t feel or smell fresh. We’d lose power in our rooms for a few seconds, several times a day. Only the rooms are air conditioned, not the halls or anything else, so i hope you enjoy the fruit at the breakfast buffet with plenty of fruit flies…MOST IMPORTANTLY, first night here on our honeymoon, my husband’s gold necklace was snatched violently off his neck by 2 people on a motorcycle just 500 meters from the hotel. Not the hotels fault (although they were completely unhelpful thereafter) a week here we realized that Kuta is the ghetto of Bali. Please be safe, no valuables, carry only what you need, and keep your phones close to you. Walk against traffic.