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Good stay

Parking is a pain. Valet was $52 a night.

We loved our stay here. It was clean and great amenities, especially the hot bath onsen. We would definitely stay here again!

I live in Portland and needed

My room was what I paid for other than some hair that wasn’t mine on the counter. My biggest complaint is that I am a night shift nurse. I am here in town working, and my hours are 7 PM to 7 AM. I asked for a late checkout after working a long shift so I could sleep before going to work again, and they only tried to give me an extra two hours and charge me $50 for that. I have stayed here before and a late checkout was never an issue or an extra charge, but this time it suddenly became a problem—and because of that, I will not be staying here again. Not only did I have to pay for a full night when I wouldn’t even be there, but the situation got worse. After I explained that I needed to sleep because I had just worked all night, the front desk still called my room multiple times, completely disrupting the little rest I was able to get. For anyone working night shift or needing flexibility, I would not recommend this hotel. Consistency and basic consideration for guests’ schedules should be a given, and unfortunately, that was not my experience this time.

Great proximity to airport. Room was comfortable. Breakfast was pretty standard, but OK. No dinner options nearby. Took an Uber to Cascade Station for a restaurant. There were many available there.