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James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Concierge desk
Buffet
Executive Twin Room

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(153 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(109 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(101 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1004)
The price is AU$205
for 1 room
includes taxes & fees
13 Aug - 14 Aug
Novotel Wellington

About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Courtenay Place - 14 min walk - 1.3 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Mojo Old Bank - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with 2 restaurants and bars
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 758 out of 1519 reviews
Rating 8 - Good. 513 out of 1519 reviews
Rating 6 - Okay. 151 out of 1519 reviews
Rating 4 - Poor. 63 out of 1519 reviews
Rating 2 - Terrible. 34 out of 1519 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tangiariki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2025

8/10 Good

Lemata

Travelled with family and small children
Liked: Amenities
It’s convenient and would recommend
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Ripped lining on bed was showing. Not a great look.
Stayed 2 nights in Apr 2025

10/10 Excellent

Becks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy to get around the city. Easy check in and out.
Stayed 1 night in Apr 2025

8/10 Good

Sue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the James Cook. Would defiantly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable bed and excellent shower.
Stayed 3 nights in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only problem we found was parking for the check-in as parking spaces taken up by taxis
Stayed 1 night in Apr 2025

8/10 Good

Mick

Liked: Staff & service, property conditions & facilities
Convenient mid town location. Parking available. They said rooms had been newly renovated but old shabby toilet seat
Stayed 1 night in Apr 2025

8/10 Good

Lineni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Early check in and check out was greatly appreciated. Beds and pillows were super comfortable Shower was bit dirty so we had to run the water to clean it out at first. Didnt like the open angle of the shower without a door - it made water spray over the floor and around the toilet seat area. Making showering a bit restrictive. Other than that stay was enjoyable and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was elevators down to main shopping street & so close to the cable car & waterfront all walkable. But thought there was a pool and or spa pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Stayed 2 nights in Apr 2025

8/10 Good

Liam

Stayed 1 night in Apr 2025

2/10 Terrible

Chu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner took my own towel
Stayed 2 nights in Apr 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators very confusing. Couldn’t even visit friends room. Didn’t find coffee service until second day, not obvious.
Stayed 2 nights in Apr 2025

8/10 Good

b

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lift access to Lampton Quay. Quiet rooms, very clean and tidy throughout
Stayed 2 nights in Apr 2025

8/10 Good

Kerena

Travelled with family and small children
Liked: Property conditions & facilities
Excellent location everything you need is within walking distance. Buffet breakfast was also delicious. Overall, a good stay only issues was the parking was problematic we had trouble getting in and out every day despite the fact we paid for parking for the entirety of our stay. Housekeeping also came way too late everyday - we would be out most of the morning and return early afternoon to put our young children down for their naps and housekeeping wouldn't be done.
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Travelled with family
Clean and tidy. Very helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
Central and good service
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy and fast check in/out. Very convenient location. Bed was very comfortable and bathroom was clean and modern.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Fine accommodation for two nights, fairly small room for a twin double set up. Hotel is basic but tidy, lifts were playing up so took a while to get back and forwards. Fantastic location
Stayed 2 nights in Apr 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with excellent parking option if you are coming by car. The access to the main CBD is unfaultable. Staff were friendly. Room was clean. Some facilities were not available but it was Easter weekend.
Stayed 1 night in Apr 2025