All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 69 out of 82 reviews
10 - Excellent
69
Rating 8 - Good. 11 out of 82 reviews
8 - Good
11
Rating 6 - Okay. 1 out of 82 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 82 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 82 reviews
2 - Terrible
0
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Nicola
9 Sept 2024
Liked: Cleanliness, room comfort
Great location & useful to have a parking place in town. Quiet although central.
Spotlessly clean, comfy & very well equipped.
Unfortunately had a problem with our apartment, but manager was extremely efficient in trying to sort.
Great location in hebden bridge.
Excellent communication from hosts prior to visit with simple check in instructions.
Parking outside was convenient.
The welcome essentials basket was an excellent touch and really appreciated.
Very clean. Bedrooms good size, nice and warm, my only gripe was the living area was quite small with kitchen and lounge all cramped into one area, it was fine but not what we imagined from the photos on the website which i guess is from the penthouse.
Certainly wouldn't stop us visiting again though.
barry
Stayed 2 nights in Feb 2024
10/10 Excellent
Julie
Travelled with family
2 Mar 2024
Fantastic apartment in a perfect location. Clear instructions how to check in and out. Parked right outside the apartment (No 3)
Spotlessly clean, the apartment has everything you need and I mean everything. The breakfast welcome hamper is amazing, we loved it.
Will definitely be staying there again.
Julie
Stayed 1 night in Feb 2024
10/10 Excellent
Paul
18 Feb 2024
Liked: Cleanliness, room comfort
Great stay would defo go back again
Great customer care , from start to finish . Apartment spotless and had everything you need in it .
Great touch with the breakfast hamper
An exceptional property, lovely accommodation, very spacious and clean, a great welcome hamper. The staff went above and beyond, after Expedia messed up the booking. Tracy is an asset to Croft Mill, thank you for helpin us. We will book again.
Immaculate appartment in the perfect location to explore Hebden Bridge. The option for a late checkout was welcomed.
Debra
Stayed 1 night in Jan 2024
10/10 Excellent
John
Travelled with group
7 Jan 2024
Liked: Cleanliness, room comfort
John
Stayed 1 night in Jan 2024
10/10 Excellent
Mohammed
14 Dec 2023
Mohammed
Stayed 3 nights in Dec 2023
4/10 Poor
Mark
11 Dec 2023
Liked: Cleanliness
Disliked: Room comfort
Noisy water pump
Need to warn potential guest about the noise of the water pump.
We were in apartment 2 and the bedroom was right next to the pump.
The pump runs every 20-30 seconds and had a major impact on our quality of sleep.
The apartments are modern and spotless but not good if you are a light sleeper.
Great location with easy access to Hebden Bridge and all it has to offer. The cinema is fantastic and only a short walk from the Apartments. You'll be amazed at the inside.
Communication from Hayley was perfect. There's all you need for a warm and comfortable stay.
Extremely nice apartment to stay in - if you are looking for something a bit special for your break. Spotless, well laid out and comy - (except the double bed was a very small double bed which seemed odd given all the other luxury touches including a second tv in bedroom)...Balcony area was great for an evening drink and chat; kitchen all we needed.
Gail
Stayed 3 nights in Aug 2023
10/10 Excellent
Cathrine
16 Aug 2023
Liked: Cleanliness, room comfort
Cathrine
Stayed 2 nights in Aug 2023
10/10 Excellent
Tracey
29 July 2023
Liked: Cleanliness, room comfort
Stunning Apartment and scenic view
Stayed here for 3 nights with my partner and the Apartment was stunning - enjoyed every bit of our stay here and would recommend to anyone,
fantastic location, easy parking and check in, great view from the balcony.
Will be using croft mill for future visits here.
Tracey
Stayed 3 nights in Jul 2023
10/10 Excellent
Andrew
Travelled with family
28 July 2023
Liked: Cleanliness, room comfort
Andrew
Stayed 2 nights in Jul 2023
10/10 Excellent
david
26 July 2023
Liked: Cleanliness, room comfort
everything perfect with lots of extra touches and obviously consider clients total satisfaction