2/10 Terrible
Katey
5 Feb 2025
Disliked: Staff & service, amenities, property conditions & facilities
Fecal matter smeared on bathroom walls and doors. Front desk demaded on several occasions to know when I would check in, although the room was paid for, the associate lives on the property, and I was in the hospital. Requested room be vacuumed of the de-icing substance they finally sprinkled after 14 hours after it snowed. Vacuum did not come for over a week. Requested new fitted sheet without wholes and burn marks and did not receive. Upon walking into the lobby, I was given sheets for a smaller bed. Mini fridge did not work. Television had a green stripe through the middle. Fecal matter surround the base and back of the toilet. Upon bringing this up to management I was just smiled at and absolutely NOTHING was remedied or addressed. To have fecal matter smeared on doors and walls is
Katey
Stayed 1 night in Feb 2025