No rollaway/extra beds available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Security system
Online Penalty Collection
Children stay free - maximum age 3
Credit card pre-authorisation
Guest will receive an email before arrival 24 hours
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Property follows sanitisation practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitisation practices of CovidClean (Safehotels - global expert)
Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
Guests must register online prior to arrival
Guests must provide a copy of their government-issued photo I.D. in advance