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The Castle at Swan Lake

3.5 star property

Photo gallery for The Castle at Swan Lake

View from property
King Executive Suite | Living area
Property entrance
Seasonal outdoor pool, pool umbrellas, pool loungers
King Deluxe Suite | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Silver Star Mountain Resort
    ‪21 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(74 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Vernon

With a stay at The Castle at Swan Lake in Vernon, you'll be within a 15-minute drive of Okanagan Lake and Splashdown Vernon. .This hotel is 14.8 mi (23.8 km) from Silver Star Mountain Resort and 1.4 mi (2.2 km) from Swan Lake.

What's nearby

  • Swan Lake - 4 min walk - 0.4 km
  • Splashdown Vernon - 4 min walk - 0.4 km
  • Silver Star Mountain Resort - 21 min drive - 21.6 km
  • Predator Ridge Golf Resort - 27 min drive - 30.0 km
  • UBC-Okanagan - 40 min drive - 58.9 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
At The Castle at Swan Lake, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

ELINE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was spotless. No complain at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rochelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem to be sure Great staff!!!! So friendly, and helpful each and everyone! Restaurant on property Food was amazing and staff too! Rooms very spacious Pool and BBQ area are great additions!
Stayed 4 nights in Sep 2025

10/10 Excellent

Guia Elein

Liked: Cleanliness, staff & service, property conditions & facilities
Was there as a stop over and wished we would have stayed longer.. their suites are very clean and very well maintained! It felt very luxurious
Stayed 1 night in Sep 2025

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and great amenities. Highly recommended
Stayed 4 nights in Sep 2025

8/10 Good

Cheryl, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Hazen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, with a kitchenette. Grounds were very clean and quiet.
Stayed 3 nights in Sep 2025

8/10 Good

Russel K

Travelled with partner
Really lovely room and nice finishes.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Room was clean and was modeled after a small apartment. Love everything about it.
Stayed 1 night in Sep 2025

8/10 Good

duc hong Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well keep
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night on a motorcycle trip. It was nice to have a full kitchen so we could make our own dinner and breakfast, and the whole suite was very nice (small patio, very clean well appointed bathroom, comfy bed and nice sitting area). We don't generally use pools, but took advantage of this one as it was very clean, quiet and towels were provided.
Stayed 1 night in Sep 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerrard Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was well equipped for our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle at Swan Lake Sep. 2025

Front desk staff were friendly and helpful every interaction. Unit had full kitchen facilities. On site Italian restaurant was phenomenal. Outdoor pool area was very comfortable and amazingly we had pool to ourselves all 4 days we used it. Hot tub was out of service, but fixed the morning we left. Overall a very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

Waldemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and nice. Staff are friendly and helpful. The angle parking is very tight. Lake view and location are not as nice as photos suggest.
Stayed 3 nights in Sep 2025

8/10 Good

Marg

Travelled with partner
Liked: Cleanliness, staff & service
Liked room size. Restaurant at facility was great. Pool area was very tired and messy. Did not like our room location. Deck was too noisy to sit on.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrea, WARRIOR

Travelled with family
Liked: Cleanliness
This hotel is very dated but really clean. The beds are comfortable and the kitchens are handy and well equipped. However, when I called prior to our trip to confirm that the king suite I had booked had two full beds and baths, I was told it did. The upper loft bedroom had a sink and tub right in the bedroom and a small water closet with just a toilet. This was very disappointing and made getting ready for the wedding we were attending tight for our family as we ended up having to share one bathroom. The resort is right on the highway so it's a bit noisy and the pool was open but not very warm. Overall I'd give this place a 6 / 10. It's about a 10 minute drive to Vernon and all the amenities like restaurants and shopping. The price was good but they took the full price of our stay plus a deposit when we checked in on our credit card. Then a week later I discovered I had been charged twice and the amounts are different. So essentially double the amount of our full stay has been tied up on my credit card for now over 9 days. I wouldn't recommend this hotel and we won't stay there again.
Stayed 4 nights in Sep 2025

4/10 Poor

Ron, Sun City Center

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Stayed 7 nights in Sep 2025

10/10 Excellent

wild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 2 nights in Sep 2025

10/10 Excellent

muskan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view. It was really quite and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Janet Yoshiko

Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return

Beautiful room and lovely view of the lake. Staff was very sweet and the grounds are nicely decorated and maintained. It’s a little oasis!
Stayed 1 night in Sep 2025