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The Castle at Swan Lake

3.5 star property

Photo gallery for The Castle at Swan Lake

View from property
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, pool loungers
Property entrance
King Executive Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen

Explore the area

View map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪12 min walk‬
  • Place, Village Green Shopping Centre
    ‪4 min drive‬
  • Place, Historic O'Keefe Ranch
    ‪5 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(74 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Vernon

With a stay at The Castle at Swan Lake in Vernon, you'll be within a 15-minute drive of Okanagan Lake and Splashdown Vernon. .This hotel is 14.8 mi (23.8 km) from Silver Star Mountain Resort and 1.4 mi (2.2 km) from Swan Lake.

What's nearby

  • Splashdown Vernon - 4 min walk - 0.4 km
  • Swan Lake - 12 min walk - 1.1 km
  • Village Green Shopping Centre - 4 min drive - 6.9 km
  • Historic O'Keefe Ranch - 5 min drive - 7.3 km
  • Silver Star Mountain Resort - 21 min drive - 21.6 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
At The Castle at Swan Lake, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brigitte

Love
Stayed 5 nights in Jul 2025

10/10 Excellent

Satya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Aug 2025

8/10 Good

Haley

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here and we will be back again.
Stayed 3 nights in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a nice hotel with really large suites. I stayed in one of the smaller suites and I swear it's almost as big as my 1br apt in Vancouver. The restaurant on site was fantastic -- reasonably priced (particularly the wine), delicious food and super friendly and professional service. The only downsides were that the pool was over run constantly with families and kids, so if you are a family this is awesome, but for solo travellers it's not the greatest. I also had a ton of stomping over my head, but I asked the receptionist if they could call them and ask them to quiet a bit and they were super good about it which was great. Really good place overall.
Stayed 1 night in Aug 2025

8/10 Good

Lacresha, MARGATE

Stayed 4 nights in Jul 2025

8/10 Good

Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay would have been excellent if it wasn’t for the number of people smoking on their balconies (I’m allergic). We complained numerous times, but it continued throughout our stay.
Stayed 6 nights in Aug 2025

8/10 Good

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and had kitchen supplies. Things felt a bit dated but oversall a clean and comfortable stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Mellissa

Liked: Cleanliness, property conditions & facilities, room comfort

Families, not couples

Our room was beautiful, very clean and spacious but our deck was facing the two big dumpsters out front. I feel like we could have got a better room for 378 a night and it definitely didnt look all booked up. The young lady that checked us in wasn't friendly and didnt make us feel overly welcome when we arrived. There was a child in ths suite above us running around so loud so that was annoying. There is not proper sound proofing between the walls and ceiling and floors. The pool chairs were nice but the pool was cloudy as it had been swarmed with children earlier. If your staying here for a family vacation with young children I would recommend but not for a night away as a couple.
Stayed 1 night in Aug 2025

10/10 Excellent

Olha O

Liked: Cleanliness, staff & service, property conditions & facilities
Great propery to stay in
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We atay here every spring when we come up. Staff is friendly, and our room is always tidy. We especially appreciate the kitchens, which make it easy for us to cook for ourselves, eat breakfast in our suite, etc. The Intermezzo restaurant on-site is a great placenfor dinner as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great View!

Big room with full kitchen, great view from the living room and balcony. The pool and hot tub were nice and well maintained.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, nice amenities
Stayed 9 nights in Jul 2025

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to stay close to the waterslides and we definitely saved money by cooking and using the BBQ.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Lori

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and higjer end for a reasonable cost
Stayed 1 night in Jul 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, me and the wife enjoyed the stay, friendly staff and the pool was great
Stayed 1 night in Jul 2025

10/10 Excellent

Meeta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Great space.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, very, very clean. No complaints, low pressure in the kitchen sink is the only issue I can come up with.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When they book. They should put families with children on the main floor. The accupants above us had to be reminded it's 7am there are people below you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around wonderful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kerry

Stayed 1 night in Jul 2025