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SureStay Plus by Best Western Coquitlam

2.5 star property

Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Place, Place des Arts
    ‪14 min walk‬
  • Place, Lougheed Town Centre
    ‪2 min drive‬
  • Place, Vancouver Golf Club
    ‪3 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Chair With Ottoman, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Bed, Non Smoking, Balcony, Kitchen, Chair With Ottoman, Wifi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Jetted Tub, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Balcony, Jetted Tub, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Room With Two Queen Beds

  • Sleeps 4

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About the area

Coquitlam

Located in Coquitlam, SureStay Plus by Best Western Coquitlam is in the business district, a 4-minute drive from Great Canadian Casino Vancouver and 9 minutes from Simon Fraser University. .This hotel is 6 mi (9.7 km) from Holland Park and 6.4 mi (10.3 km) from Metropolis at Metrotown.

What's nearby

  • Place des Arts - 14 min walk - 1.2 km
  • Lougheed Town Centre - 2 min drive - 2.9 km
  • Vancouver Golf Club - 3 min drive - 1.9 km
  • Westburnco Dog Park - 4 min drive - 2.7 km
  • Port of Vancouver - 16 min drive - 21.1 km

Getting around

  • Coquitlam Central Station - 10 min drive
  • Braid Station - 10 min walk
  • Vancouver Intl. Airport (YVR) - 43 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪The Babs Kitchen & Brunch Cafe - ‬13 min walk
  • ‪IKEA - ‬12 min walk
  • ‪Fatburger - ‬14 min walk
  • ‪7-Eleven - ‬12 min walk

About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Great Canadian Casino Vancouver
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring microwaves and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Take advantage of the hotel's room service. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 236 out of 1008 reviews
Rating 8 - Good. 389 out of 1008 reviews
Rating 6 - Okay. 212 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 82 out of 1008 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

JULIUS

Stayed 3 nights in Sep 2025

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room condition was quite poor. There was a strong smoking odour mixed with urine in the room. The bathtub rail was broken and the room appeared to have not been swept prior to our arrival. Hair and previous visitor belongings were found throughout the room. What concerned is the the most is prior to our arrival the hotel had charged our credit card- even though we had chosen to pay at property. We also received numerous calls and emails stating that we needed to confirm our arrival or we would Lose the room since they were almost at full capacity. This made traveling quite stressful as we had to keep answering their calls and emails while at the airport and sightseeing. Usually you book a hotel and once you have a confirmation you know that your room will be there upon your arrival, you don’t need to keep confirming and giving multiple credit card numbers to hold the room. The breakfast was ok. The apples were rotten and the pancake batter was never mixed properly. There was cereal or toast as other options. We didn’t visit the pool as it was outside and timing didn’t line up. All machines in the gym didn’t work properly, the stationary bike was completely broken and the treadmill has a mind of its own.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivy-Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tana

Liked: Cleanliness, staff & service
Central location
Stayed 2 nights in Sep 2025

10/10 Excellent

Clay

Stayed 2 nights in Sep 2025

8/10 Good

bill

Liked: Cleanliness, staff & service
Good overall, getting a bit old but well maintained
Stayed 2 nights in Sep 2025

10/10 Excellent

Cole

Stayed 1 night in Sep 2025

8/10 Good

Jason

Stayed 4 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The floor boards above us creeked a lot when those guests were walking in their room. We were in bed trying to sleep.
Stayed 1 night in Sep 2025

8/10 Good

Gale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

ricardo

Stayed 1 night in Sep 2025

8/10 Good

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jeremiah

It was just a basic hotel Needs updating
Stayed 1 night in Sep 2025

6/10 Okay

Kuljeet Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Corridor was very dirty. Beds are producing noise. Outside the room smells very bad but room was okay. If someone moving then floor
Stayed 1 night in Sep 2025

4/10 Poor

Blake

Disliked: Cleanliness, property conditions & facilities
Room was dirty and ac did not work. Tv also did not cast apps as it said it would.
Stayed 1 night in Sep 2025

4/10 Poor

Sandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel is very old and has a terrible smell when you walk through the front door. The room was nicely furnished and the beds were comfortable unfortunately there was a strong moldy smell in the room. Mold could be seen on bathroom ceiling. The advertised kitchenette was ancient and useless since one pot was provided and no utensils, plates cutlery. The rooms should have glasses and there should be water available in the vending machine or provide some. The breakfast was very nice. Overall I think this could be a good hotel but they need to get rid of the mold and smell problem, and update the kitchenettes and water in vending machines.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
Got upgraded to a 2 bed room suite but it smelled bad carpet had stains the tv in the room has no tv cable connection.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Hiep, San Jose

Travelled with partner
Liked: Cleanliness, staff & service
Room is just ok, the glass sliding door to the balcony is broken and really hard to open & closed. This is an outdoor pool with heated so the water is always warm for September. Breakfast is not too good and i don't really like it much. Not stay again, sorry.
Stayed 3 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overnight Stay

Our stay at this property was for a quick overnight stay while traveling. The hotel was safe and convenient and met our needs. The property, however, could have been more maintained and updated considering the price paid per night.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, the staff were nice & friendly. The hotel is centrally located to catch transit to connect to the sky train subway in Vancouver. Everything was perfect & excellent to me. I will be staying there for future visits to Vancouver.
Stayed 5 nights in Sep 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place to stay. Breakfast. Was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Staff & service, amenities
The staff was absolutely fantastic. We had a spacious suite that looks to be getting ready for a remodel and it was so comfy. Beds were comfy, deck with patio furniture was an added bonus for our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Jodi

Stayed 1 night in Sep 2025