EXchange Hotel Vancouver

4.0 star property

Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor
Pender Suite - Dividend Floor
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Convention Centre
    ‪3 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Deluxe Two Queens

9.6 out of 10
Exceptional
(90 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe King

9.4 out of 10
Exceptional
(297 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Deluxe Queen

9.2 out of 10
Wonderful
(84 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Accessible

9.0 out of 10
Wonderful
(17 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Chip Suite - Dividend Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(76 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Vancouver

With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

What's nearby

  • Vancouver Waterfront - 2 min walk - 0.2 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km
  • Canada Place Cruise Ship Terminal - 3 min walk - 0.3 km
  • Canada Place - 4 min walk - 0.4 km
  • BC Place Stadium - 14 min walk - 1.2 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Breka Bakery & Café - ‬1 min walk
  • ‪Zaatar W Zeit - ‬2 min walk
  • ‪Mink Chocolate and Coffee - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk
  • ‪Palate Kitchen - ‬2 min walk

About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall, bicycle tour information, and bike storage.
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 61 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 61 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2614 out of 3123 reviews
Rating 8 - Good. 351 out of 3123 reviews
Rating 6 - Okay. 91 out of 3123 reviews
Rating 4 - Poor. 39 out of 3123 reviews
Rating 2 - Terrible. 28 out of 3123 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t get a better location. Block away from where the skytrain dropped you off. Block away from the waterfront. Not too much rubbadub around the hotel. Pretty safe.
Stayed 4 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its wonderful
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best technology and comfortable hotel

This is a great hotel, friendly staffs, well organized, high technology, stylish and new. The only problem is that their windows and door are not soundproof so we could hear people screaming late at night or if someone is talking and passed by our room. I will still recommend it to my friends and family.
Stayed 3 nights in May 2025

8/10 Good

Roxanne

Stayed 4 nights in May 2025

8/10 Good

Diran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. Amenitie were good and the Restaurant Hydra was perfect.
Stayed 4 nights in May 2025

10/10 Excellent

Cathy

Stayed 1 night in Jun 2025

10/10 Excellent

Marni

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the charcuterie board and wine!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The location was very convenient as everything was nearby. The only problem we occurred was the air conditioning. It was not as cold as we would have preferred but bearable. The staff was kind to give us a discount due to the inconvenience and offered to move us into another room. We declined the move due to only having two more days left in our vacation. Otherwise, we enjoyed our stay at the Exchange.
Stayed 4 nights in May 2025

10/10 Excellent

Davorka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Davorka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic boutique hotel. Amazing renovation and very enviro friendly - LEED certified. Rooms gorgeous. Staff were the ultimate in Service and friendliness. Highly recommend to business and leisure travellers. I haven’t given a hotel a 5 rating ever!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sureshchandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel located near a multitude of visitor facilities ( Canada Place, convention center, hop-on hop-off starting point … etc ).
Stayed 1 night in May 2025

10/10 Excellent

Julianne, South Miami

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastic. Close to the port and very centrally located. The staff was incredibly polite and helpful. The hotel and the rooms were modern and clean. I wish I could have stayed longer but will definitely visit again!
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Randy, Owen, Ryan, young Asian (scuse me) about 9am are an absolute pleasure. Thank you for their employment with you!
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Stayed 3 nights in May 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean.
Stayed 3 nights in Dec 2024

6/10 Okay

Maureen, Victoria

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Average. Loud street noise was an issue-single pane glass. Very small hotel room but good location.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

Cathy, Bedford

Travelled with partner
Liked: Amenities, property conditions & facilities
Enjoyed staying close to buses and cruise port! Very nice room with pods for coffee and bottles of water! Stayed 3 days, but had to ask daily for refills since we don’t have them come in every day to pick up after us. Walkable area with lots of food choices!
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025