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EXchange Hotel Vancouver

4.0 star property

Photo gallery for EXchange Hotel Vancouver

Exterior
Reception
Patio Suite - Dividend Floor
Patio Suite - Dividend Floor | Terrace/patio
Pender Suite - Dividend Floor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Convention Centre
    ‪3 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Front of property - evening/night

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (2469)
The price is AU$647
for 1 room
includes taxes & fees
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About the area

Vancouver

With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. .This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

What's nearby

  • Vancouver Waterfront - 2 min walk - 0.2 km
  • Canada Place Cruise Ship Terminal - 5 min walk - 0.4 km
  • Canada Place - 5 min walk - 0.5 km
  • Vancouver Convention Centre - 6 min walk - 0.6 km
  • Rogers Arena - 13 min walk - 1.2 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Vancouver Club - ‬4 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Palate Kitchen - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk

About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall, bicycle tour information, and bike storage.
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 49 per night
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2520 out of 3043 reviews
Rating 8 - Good. 361 out of 3043 reviews
Rating 6 - Okay. 96 out of 3043 reviews
Rating 4 - Poor. 40 out of 3043 reviews
Rating 2 - Terrible. 26 out of 3043 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Dale

Liked: Staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Feb 2025

8/10 Good

Theresa, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Staff is amazing. The area has lots of walkable restaurants and sightseeing. A little loud it being downtown.
Stayed 4 nights in Feb 2025

8/10 Good

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

The hospitality here is top notch. Rooms are clean and comfortable. Great location. Awesome restaurant within the hotel. Just great place to stay all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Timara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly customer service
Stayed 4 nights in Jan 2025

10/10 Excellent

Karla

Beautiful room and a comfy bed. Thanks!!
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Staff are fantastic and rooms are super clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel with great staff. Very friendly and efficient. The only issue I had was the pillows were not comfortable to me. Very fluffy but as soon as you put your head down on it your head goes straight to the bed. All in all it was a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Marina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, very good greek restaurant downstairs with in room delivery dining options too. Comfortable bed, no carpet in the room (a big plus for me, hypoallergenic). Pet friendly!! 😊 Illy coffee and spring water complementary in room. We extended our stay for two nights. The shower pressure is not very good, only one glass planel door in shower, you get a little cold. But overall a great experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

VANESSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025

8/10 Good

Lynnsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exchange was a really nice hotel I loved the decor and the staff but did not like they did not use fitted sheets on the mattresses made for really messy beds. The restaurant attached to the hotel had a great menu and their happy hour was fantastic!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, breakfast is great.
Stayed 1 night in Jan 2025

4/10 Poor

allan

Stayed 1 night in Jan 2025

10/10 Excellent

Brock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location
Stayed 2 nights in Jan 2025

10/10 Excellent

maria

Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Enjoyed our three night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitalities of the staff was second to none. Would highly recommend to everyone
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed here for business. Heaters didn’t work as disclosed, room was always below 22 degrees. The floor heater was great. Complementary water bottles weren’t replenished each day but they will replenish on request. Otherwise, clean and to a good standard. Though, my coworker slipped on the wet floor when a staff member was mopping the floor on the ground floor. The mopping job wasn’t the greatest as the floors were extremely wet. She was injured but could have suffered a worst injury. Especially since it’s tile and guests wouldn’t be aware existing the elevator where it happened.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bette-lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Amazing service and special touches.
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and helpful. Rooms were so spacious. Dining staff were so kind and great service. Rooms were nice. Beds were comfortable. Hotel was quiet, couldn’t hear other guests from your room. Really enjoyed this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the cleanest hotel room I’ve ever been in! Great location.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025