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Best Western Plus Burnaby Hotel

2.5 star property

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the area

Burnaby

With a stay at Best Western Plus Burnaby Hotel, you'll be centrally located in Burnaby, a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum. .This hotel is 8.2 mi (13.2 km) from Vancouver Waterfront and 8.3 mi (13.3 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Deer Lake - 18 min walk - 1.5 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 3 min drive - 2.3 km
  • British Columbia Institute of Technology - 3 min drive - 2.9 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Meet Rice Noodle - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel with free breakfast, near Metropolis at Metrotown
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 132 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at Jin Jiang Shanghai serving guests of Best Western Plus Burnaby Hotel. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1274 reviews
Rating 8 - Good. 364 out of 1274 reviews
Rating 6 - Okay. 154 out of 1274 reviews
Rating 4 - Poor. 44 out of 1274 reviews
Rating 2 - Terrible. 33 out of 1274 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

ALI, hillsboro

Business traveller, Travelled with partner
Disliked: Amenities
The guy did not give me my points for best Western I do have a diamond account with them and the guy did not give me my points
Stayed 3 nights in Sep 2025

6/10 Okay

Moussa, Gold River

Travelled with family
Disliked: Amenities
Rooms need to be upgraded. No carpet on the floors, no extra chairs available, floor needs to be more clean from stains, one full bathroom with a counter would be better.. No reason to have a door between the rooms in my opinion. access to the room from the parking lot is very convenient. Breakfast is acceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Battleground

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Great room. Friendly staff. Great breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Donglin

Stayed 1 night in Sep 2025

2/10 Terrible

Sherman

Travelled with partner
Disliked: Amenities
Staff did not know there own property. Assigned us to a room where nothing was working. The TV did not have the 2nd remote that was needed. The AC and light were unplugged, the fan in the bathroom did not work. The fridge did not work. The only thing that was useful was nearby dining. Would not recommend this hotel to anyone.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities
Room had a musty smell but it may be a. Vancouver thing as I find a lot of hotels smell that way. The tv channels were lacking but that is a minor complaint! Check in was smooth and check out was pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Jongo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all right
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Stayed 2 nights in Sep 2025

8/10 Good

Rudi

Travelled with family
Liked: Cleanliness, staff & service
Pool was nice, room could use an update, breakfast was good
Stayed 1 night in Sep 2025

8/10 Good

HYUNG, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verna

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Marcie, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated queen room we stayed in with laminate flooring. Perfect temperature for air conditioning and great bathroom exhaust fan...doesn't leave you overheated after a shower. Hot breakfast was fantastic, scrambled eggs, hashbrown potatoes and sausage patties plus lots of other options. Easy parking...3 1/2 block walk to skytrain station on Royal Oak. Perfect for concerts...we have stayed here twice now for that reason. Beds are comfy. Def recommend staying here.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, amenities
Good location. We had a room for 3 but there was not enough toiletries for 3. Room had kitchenette complete with coffee maker and kettle but there were no coffee mugs.
Stayed 3 nights in Sep 2025

8/10 Good

Eva, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness, staff & service
The breakfast area is not set up very well - it’s confusing on where to go and where to start. Then you are in everyone’s way when you are waiting for the toast. The seating isn’t really great as there was tons and lots of tables for 6-8 but only 1 person sitting at it. We joined another traveller but I felt there should have been smaller tables offered. There is also limited food offerings and not much available - 1 type of yogurt. I understand it is free but really the cost is added to the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
It was the cheapest hotel we could find near Vancouver. But still pricey. Given that and it comes with free breakfast we were happy the our choice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I go to Roger's arena for concerts. I love the proximity to rogers' arena and that I can park my vehicle( I own a huge truck) without the hassle of trying to park at a hotel closer to the arena( never high enough) . The staff are wonderful and the breakfast is amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a quick trip. Breakfast is a plus!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025