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Awesome breakfast and a great location. We had an interior room - which was set up nicely. The exterior rooms had amazing views of the Guggenheim. Bilbao is pretty walkable. We could get to main shopping street in 10 mins an to old town in 20.

Great staff, great room for a family and a great location. Well sound proofed room with comfortable beds love the little extras in the room as well. Would highly recommend and would stay again. Minor things, personally like a balcony or an easy way for fresh air would be nice Gym wasn’t great and nothing for kids. Could benefit from doing some kind of evening food but all very minor and a couple of free bottled waters in the room would be fab.

Normal stay for couple of days if you need be closer to city centre and bus station

fantastic hotel

Very nice hotel with very friendly staff and great restaurant!

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.