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Axel Hotel Bilbao – Adults Only

4.0 star property

Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Rooftop terrace
Junior Suite
Gym
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Place, San Mames Stadium
    ‪4 min drive‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Basic Room, City View

Basic Room, City View

Basic Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river

Premium Room, Views to the river

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Bilbao

With a stay at Axel Hotel Bilbao – Adults Only in Bilbao (Ibaiondo), you'll be a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium. .This spa hotel is 11.9 mi (19.1 km) from Port of Bilbao and 0.4 mi (0.6 km) from Bilborock.

What's nearby

  • Ribera Market - 3 min walk - 0.3 km
  • Plaza Nueva - 5 min walk - 0.4 km
  • Plaza Moyua - 13 min walk - 1.1 km
  • Guggenheim Museum Bilbao - 18 min walk - 1.5 km
  • San Mames Stadium - 4 min drive - 2.1 km

Getting around

  • Ribera Tram Stop - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Bilbao Airport (BIO) - 26 min drive

Restaurants

  • ‪Ola Martin Berasategui - ‬2 min walk
  • ‪Café Bar Nervión - ‬2 min walk
  • ‪Peña Athletic Casco Viejo - ‬4 min walk
  • ‪Perro Chico Bar - ‬2 min walk
  • ‪Ardibeltz Taberns - ‬4 min walk

About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel with a full-service spa connected to a shopping center in Bilbao
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibiza Posidonia. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 236 reviews
Rating 8 - Good. 54 out of 236 reviews
Rating 6 - Okay. 15 out of 236 reviews
Rating 4 - Poor. 7 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

rob

Stayed 5 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel on the edge of old town in Bilbao
Stayed 3 nights in Jul 2025

10/10 Excellent

Douglas, Saint Augustine

Stayed 3 nights in Jul 2025

10/10 Excellent

Chandi

Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely newly build hotel we had a wonderful 4 nights there
Stayed 4 nights in Jun 2025

8/10 Good

Vlastimil

Disliked: Cleanliness, property conditions & facilities
Unpleasant smell in the room, bathroom not cleaned properly,
Stayed 3 nights in Jul 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Beatriz

Stayed 3 nights in Jul 2025

4/10 Poor

amar

Liked: Cleanliness
Disliked: Staff & service

Nothing to write home about

Unfriendly staff...they really dont want to be there
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie Ann

Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Lovely stay, great location!

The hotel staff were super nice, especially on reception, always happy to give directions or a recommendation. The room is nice, we had a lovely gesture on one of our birthdays, when chocolates and a free drinks token for the both of us at sky bar was left, what a lovely touch! Not many sun loungers by the pool but is only a roof terrace to be fair. Only other feedback is that the hanging situation is a smidge impractical if you are a lady and bring lots of dresses. You need to move the tea and coffee station for your clothes to actually hang. That feature is more aesthetic than practical. Otherwise the hotel is lovely, with good facilities and lush location next to the old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool place. Conveniently located. Spa benefits were nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the old town. New and clean. Would stay again and look for this hotel group in other parts of Spain.
Stayed 3 nights in Jun 2025

4/10 Poor

Rene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Smelly room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Comfortable and quiet
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Stayed 3 nights in Jun 2025

4/10 Poor

Elizabeth

Disliked: Amenities
Location was good- you could walk to the old city very easily. The pool is very small and there are no towels or umbrellas for shade. The bar at night is non existent- no scene or vibe . One sink in bathroom and no counter space for make up etc. bed was clean. I wouldn’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jun 2025

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rashmee

Liked: Cleanliness, amenities, property conditions & facilities
Amazing- beautiful, pristine, and a great neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

Leonard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel with friendly and helpful staff. The only downside was the toilet in the room. There is a gap all around the door so no sound privacy should you need to go to the loo and your partner is in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Seema

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ian, Bolton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is extra, but well worth it. Roof top pool is small. Gym well equipped. Disappointed that bar closes at 9pm.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rita

Stayed 3 nights in Jun 2025