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Radisson Collection Bilbao

5.0 star property

Photo gallery for Radisson Collection Bilbao

Room amenity
Body treatments, facials, massages
Interior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Air-conditioning
  • Gym

Explore the area

View map
Calle Gran Via 4, Bilbao, 48001
  • Place, Plaza Nueva
    ‪6 min walk‬
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪13 min walk‬
  • Airport, Bilbao (BIO)
    ‪15 min drive‬

Room options

View all photos for Superior Room (Collection)

Superior Room (Collection)

Superior Room (Collection)

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium Room (Collection, High Floor)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection, High Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite

Suite

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Room (Collection)

9.6 out of 10
Exceptional
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About the area

Bilbao

A stay at Radisson Collection Bilbao places you in the heart of Bilbao, a short 5-minute walk from Bay of Biscay and within 3 minutes by car from Guggenheim Museum Bilbao. .This luxury hotel is 1.7 mi (2.7 km) from San Mames Stadium and 12.3 mi (19.8 km) from Port of Bilbao.

What's nearby

  • Ensanche - 1 min walk - 0.0 km
  • Bilbao City Hall - 6 min walk - 0.6 km
  • Plaza Nueva - 6 min walk - 0.6 km
  • Plaza Moyua - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 13 min walk - 1.1 km

Getting around

  • Abando Station - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 3 min walk
  • Bilbao Airport (BIO) - 19 min drive

Restaurants

  • ‪Café Iruña - ‬3 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪NKO Eneko - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Radisson Collection Bilbao

Radisson Collection Bilbao offers 137 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Stay in one of 137 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a satisfying meal at BASQUE by Eneko Atxa serving guests of Radisson Collection Bilbao. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
BASQUE by Eneko Atxa - This restaurant specializes in Basque cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BASQUE by Eneko Atxa

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Vegetable garden

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Property Registration Number #NAME?

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Radisson Collection Bilbao Hotel

Radisson Collection Bilbao Bilbao

Radisson Collection Bilbao Hotel Bilbao

Radisson Collection Bilbao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 627 reviews
Rating 8 - Good. 129 out of 627 reviews
Rating 6 - Okay. 60 out of 627 reviews
Rating 4 - Poor. 22 out of 627 reviews
Rating 2 - Terrible. 16 out of 627 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bedrooms - the rooms were sweltering and there is no way to control the heating in the rooms!!! Made for two poor nights sleep! The shower leaked badly in both rooms - meant the bathroom flooded every time you had a shower!
Stayed 2 nights in Feb 2026

10/10 Excellent

armand

Liked: Cleanliness, staff & service, amenities
It is located on the Main Street of Bilbao across El Corte Ingles. The car park is a walk but we didn’t mind. The staff were very good and the rooms are excellent.we will definitely stay again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, friendly staff, the bathroom was amazing, already booked to return. Drinks service was slow but I didn’t really care because I was in no rush. Pool not being included was a shame, so we didn’t use it and it’s €20 am hour for late checkout so we didn’t use that either but it was a really nice place right in the heart of Bilbao
Stayed 1 night in Jan 2026

10/10 Excellent

Francisco, Burlingame

Stayed 1 night in Jan 2026

6/10 Okay

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was hit and miss. No explanation of facilities, breakfast times etc. no mention was made of the fact that the restaurant/bar was going to be closed the following evening, nor that everything was going to be closed in the vicinity (it was NYE)
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Self-service breakfast was okay but not easy to navigate where everything was as located on different sides of the room. Bar only had outside seating which was not ideal this time of year. Service was very slow.
Stayed 2 nights in Nov 2025

10/10 Excellent

Korotych

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Very clean. Wonderful for our 3 night stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Pittaburgh

Stayed 2 nights in Oct 2025

10/10 Excellent

Aled

Stayed 2 nights in Oct 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and well designed room, central area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Well appointed comfortable and attractive room. Very friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay in central Bilbao

Even though we had a quiet room, there was noise from the rooftop bar - we were the floor beneath. A good hotel in a good location. We didn’t eat breakfast there or use the pool / spa so can’t comment on that
Stayed 2 nights in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, but extra charge for pool not advertised

A beautiful hotel and very comfortable room. A couple of marks off, as the shower in both rooms, whilst looking amazing, flooded the rest of the bathroom upon use. As it was both rooms, it would appear to be a design fault rather than mis-use. Another mark off as it was not mentioned when booking through Hotels.com that there is a significant charge to use the pool/gym. We were only told this on check-in, and it would have increased the cost of staying by another €100 to our bill. We had chosen this hotel specifically so we could use the pool so this was very disappointing. The opening hours also made it impossible to use as they are very limited - it did not open until 11am, and check-out time was noon.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking, I read both very high sbd very criticsl reviews so I had an open mind. We stayed in a Jr Suite on the 3rd floor. Quite spacious and very quiet. The building is dark (in downtown area with other taller buildings around) but our room had light and there’s a 6th floor terrace (fab) for drinks snd snacks. The staff were the best: answered all Qs, helped w/reservations, reserved taxis, etc. The lication was perfect: a block from Old Town, across the street from the main train station, a pleasant, easy 15-minute walk to the Guggenheim (passing by nany nice stores, plazas, banks, eateries), a 5-min walk from the river boat tour company, across the street from a very useful department store to buy anything you needed/forgot and across street from a metro stop. We did not use or see the pool or spa facilities. The restaurant wasn’t great (ate dinner once there) bc menu very limited thiugh fois was delicious. Room service adequate and the burger and fries were the best I’ve eaten anywhere abroad-delicious and good value for $. Previous reviews citing the “sketchy” neighborhood must gave refereed to the train station a block away but all train stations are going to be less glamorous than a high class hotel area. I really liked our stay at this Raddison — not the newest of their hotels or the most glamorous (ergo, not the 2x more expensive hotel across the street from the Guggenheim, but it’s a great value for location, staff, and easy stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sara

Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel in a great location. Nice rooftop bar as well. Walking distance to the top attractions. Lots of bars, restaurants and shopping near by too. The only negative was the breakfast. They were short staffed so there was a long wait just to be seated and they were low on juice and certain foods. There were just too many guests trying to eat at the same time and not enough clean tables. The experience Monday morning was totally different as there weren’t as many guests as the weekend so we got seated right away and everything was stocked. I would still stay here again because everything else about the hotel was wonderful.
Stayed 3 nights in Oct 2025

6/10 Okay

roberto

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is well located. Rooms are great . Staff of the hotel very helpful. The breakfast experience was Terrible. The staff of the breakfast horrible.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025