8/10 Good
Elaine
7 Nov 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness
Beautiful property. Everywhere you look has a scenic view. The staffs are extremely friendly and always greets you with a smile. Loved the complimentary breakfast and apparently a 10-min foot massage during the stay which we didn’t had the time to take advantage off.
The indoor-outdoor type of rooms was a nice concept but because there were wide gaps between the large sliding doors and windows, little critters were able to enter the room. We had a gecko one night and then a little frog another night. We called the front desk and they hurried into our room for some pest control action. While critters were expected since we were vacationing in the middle of the jungle, we did not expect the bed bugs we found after suffering from a few bites. After discovery, we called the front desk and they came to change out the bedding. We didn’t see anything on the mattress itself but nonetheless got us feeling a little uneasy.
Hotel comes with glass bottle water for brushing use. Also comes with mosquito repellent which was much needed. Other than the little livestock mishaps, we loved their staff, the thought behind the design of the rooms, and food, and the available services. One thing to note is we noticed taxis don’t drive all the way to the front of the hotel. Be cautious of that, otherwise you’ll have to trek some distance up the gradual incline alley.
Elaine
Stayed 4 nights in Sep 2025
