See all properties
Save

Novotel Citygate Hong Kong

4.0 star property

Photo gallery for Novotel Citygate Hong Kong

Exterior
Minibar, in-room safe, desk, blackout curtains
Exterior
Serves breakfast, lunch and dinner
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View map
51 Man Tung Road, Tung Chung, 0
  • Place, Citygate Outlets
    ‪1 min walk‬
  • Place, Ngong Ping Cable Car Tung Chung Station
    ‪6 min walk‬
  • Place, Tung Chung Fort
    ‪3 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(104 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(42 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine
Hong Kong SkyCity Marriott Hotel
Chek Lap Kok
  • Pool
  • Spa pool
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 1,693 reviews
The price is AU$209
includes taxes & fees
13 May - 14 May
Hong Kong SkyCity Marriott Hotel

About the area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping center, a 1-minute drive from Citygate Outlets and 7 minutes from AsiaWorld-Expo. .This hotel is 9.3 mi (15 km) from Discovery Bay Golf Club and 9.6 mi (15.4 km) from Hong Kong Disneyland® Resort.

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 km
  • Ngong Ping Cable Car Tung Chung Station - 6 min walk - 0.6 km
  • Lantau North Country Park - 16 min walk - 1.4 km
  • Tung-O Ancient Trail - 3 min drive - 2.1 km
  • Tung Chung Fort - 3 min drive - 1.8 km

Getting around

  • Butterfly Station - 13 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Hong Kong International Airport (HKG) - 10 min drive

Restaurants

  • ‪McDonald's 麥當勞 - ‬19 min walk
  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Gong cha 貢茶 - ‬18 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 440 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tung Chung? This hotel has 4790 square feet (445 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 188 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for HKD 550.0 per day

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 188 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel

Citygate Novotel

Citygate Novotel Hong Kong

Hong Kong Citygate Novotel

Hong Kong Novotel Citygate

Novotel Citygate

Novotel Citygate Hong Kong

Novotel Citygate Hotel

Novotel Citygate Hotel Hong Kong

Novotel Hong Kong Citygate

Novotel Citygate Hong Kong Hotel Hong Kong

Novotel Hong Kong Airport

Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Hotel

Novotel Citygate Hong Kong Tung Chung

Novotel Citygate Hong Kong Hotel

Novotel Citygate Hong Kong Tung Chung

Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1012 reviews
Rating 8 - Good. 304 out of 1012 reviews
Rating 6 - Okay. 93 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia

We were able to loop
Stayed 1 night in Feb 2026

8/10 Good

Janice Rosario Lequigan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having direct access to citygate outlet. The free shuttle from and to the airport. Clean room. Variety of options for breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, amenities
Clean room, but a bit worn and dated, in need of remodel. Still close to subway, airport and other amenities. Staff were friendly and helpful. Convenient hotel shuttle yo airport.
Stayed 1 night in Feb 2026

10/10 Excellent

Alma D

Liked: Cleanliness, staff & service, amenities
Well to b honest the room n cleanliness is Perfect no word to explain .. ill stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Sunshine

Liked: Cleanliness, amenities, property conditions & facilities
Very good 😊
Stayed 2 nights in Feb 2026

10/10 Excellent

Meraida, Decatur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Access to transportation and shopping is excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Meraida, Decatur

Liked: Cleanliness, amenities, property conditions & facilities
I did not arrive until after midnight. It was disappointing that the shuttle stops running at 11:40 but that seems to be the case and all of the hotels that have a free airport shuttle. There was a long wait for the taxi and it cost HK$100 which was less than $15 USD. The taxis do not take credit cards and so I had to walk back into the building and use a cash machine.The staff at the hotel,welcomed me to the hotel and my room was spotless and comfortable. After 24 hours of travel, I slept well. The breakfast buffet was a good value.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

10/10 Excellent

Sin Teng Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous, with special mention to the concierge on duty when I check out to take the shuttle bus at 1pm. The shuttle bus uncle was also very helpful and friendly too!
Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Nov 2025

10/10 Excellent

Chin-Aik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was not free. We paid for them. They were very good. The cook who prepares eggs shouldn't also be in charged of preparing noodles soup. Oftentimes we have to wait for quite a while at either stations. One cook for one station.
Stayed 8 nights in Jan 2026

10/10 Excellent

Jacquelyn

Stayed 1 night in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel with free shuttle service. A bit annoyed that the pickup area was changed in the past year, just follow the signs and you should be ok. Good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were wonderful and the breakfast was delicious! Even my kids were impressed.
Stayed 2 nights in Jan 2026

6/10 Okay

sean

Travelled with family
For the cost of the stay its just average nothing special.
Stayed 5 nights in Jan 2026

8/10 Good

Winnie

Stayed 5 nights in Dec 2025

8/10 Good

Winnie

Travelled with group
Liked: Staff & service
Never tried the breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Pei Ying

Convenient stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Clarise

Liked: Cleanliness
Stayed 4 nights in Dec 2025

4/10 Poor

Michael

Stayed 5 nights in Dec 2025

10/10 Excellent

Kris Abegail, Sha alam Bukit Raja

Stayed 5 nights in Dec 2025

6/10 Okay

Aileen

Travelled with family
Liked: Cleanliness, staff & service
The rooms was small but sufficient. The buffet wasn’t as good as it used to be a year ago in 2024.
Stayed 1 night in Dec 2025

10/10 Excellent

JOHN

Stayed 1 night in Dec 2025

8/10 Good

James, Canberra

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 5 nights in Dec 2025

10/10 Excellent

Ivy, toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from airport
Stayed 1 night in Nov 2025