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Novotel Citygate Hong Kong

4.0 star property

Photo gallery for Novotel Citygate Hong Kong

City view
Seasonal outdoor pool
Exterior
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Tung Chung New Development Ferry Pier
    ‪8 min walk‬
  • Citygate Outlets
    ‪9 min walk‬
  • AsiaWorld-Expo
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Accessible

  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping center, a 1-minute drive from Citygate Outlets and 7 minutes from AsiaWorld-Expo. .This hotel is 9.3 mi (15 km) from Discovery Bay Golf Club and 9.4 mi (15.2 km) from Hong Kong Disneyland® Resort.

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Mountain Tung Chung hotel connected to a shopping center, steps from Citygate Outlets
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 440 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tung Chung? This hotel has 4790 square feet (445 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel. Close to airport, shopping and transit.
Stayed 8 nights in Jan 2025

8/10 Good

Yvonnica

Liked: Cleanliness
The main attraction is the location as it is near to the airport and the Citigate Outlet mall. Feee shuttle bus service is also provided to/from the airport. The hotel is also just 1 MTR station from the Disneyland station hence can be a plus for families with young children. Online check-in is a breeze. However, the corridors are dark so I will advise if it is a solo trip, it is good to ask for a room nearer to the lifts.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tonya

Stayed 1 night in Jan 2025

10/10 Excellent

Riza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good service. Location is accessible in all kinds of transportation. Very near to the airport.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard, Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent stay. Near the Hong Kong international airport, train to the city, etc. and connected to a big outlet mall. The hotel is very nice and the upgraded rooms were spacious. The staff are really nice and housekeeping keeps the rooms very clean. The breakfast probably is better for their Asian clientele and platters of eggs, fruits, vegetables were only ok.

10/10 Excellent

Richard, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mei Che

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Arcangelo Mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great. Staff are kind and nice. Good dining options. Access to the Citygate outlets.
Stayed 3 nights in Dec 2024

10/10 Excellent

girish

Stayed 14 nights in Dec 2024

10/10 Excellent

Adylla Lyanna

Travelled with family and small children
Liked: Staff & service
The staff is courteous and accommodating. Tq so much for making our short stay comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Krit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Stayed 4 nights in Jan 2025

8/10 Good

Vesna

Liked: Cleanliness, staff & service, amenities
Room is a little dated and could do with an upgrade, however very spacious and staff very helpful and make the experience easy and non stressful. Shopping outlet linked to foyer of hotel. Shuttle bus was very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and quality. Breakfast is great. The check-in staff was truly amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Good service. Shuttle bus to airport is convenient. Large outlet nearby
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one-nighter was the perfect choice’s

Perfect one night stop between flights. Great service from committed group of staff. Free shuttle service. Nice buffet dinner. Lovely room with great facilities. Shopping mall in the building. Good outdoor walk along the waterfront. Overall an excellent choice.
Stayed 1 night in Jan 2025

6/10 Okay

conrad

Liked: Cleanliness, staff & service
The bathroom set up is very open. It is ok for couples but for others.
Stayed 3 nights in Jan 2025

8/10 Good

J A

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael C

Stayed 1 night in Dec 2024

10/10 Excellent

Peter, Elk Grove

Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard, Long Stratton

Stayed 1 night in Dec 2024

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2024

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms, service, and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located from the tram and bus station. Since it's beside a mall, there are plenty of restaurants nearby. The room was clean and had all the necessary essentials. Julie who works at the morning buffet was especially friendly and attentive. I will stay here again if I'm ever return to Hong Kong.
Stayed 5 nights in Dec 2024