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lastminute.com.au Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Basic Quadruple Room
25 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Comfort Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Basic Quadruple Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Comfort Double Room
25 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Cabin, 2 Bedrooms
50 square metres
1 Queen Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Double Room - Adults only
25 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Economy Room
25 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star hotel with outdoor pool and 24-hour front desk

Popular property highlights

Free self parking
Outdoor pool
Smoke-free property
24-hour front desk

Located in Tulum, Cenote Casa Tortuga Tulum is within a 15-minute drive of Tulum National Park and Xel-Há Park. This hotel is 6.5 mi (10.4 km) from Tulum Mayan Ruins and 8.9 mi (14.3 km) from Gran Cenote.

Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

The front desk is staffed during limited hours. Free self parking is available onsite.

Languages Spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Outdoor pool
  • Total number of rooms - 12
  • 24-hour front desk
  • Front desk (limited hours)
  • Swimming pool
  • Smoke-free property
  • Tours/ticket assistance
  • Free self parking
  • Terrace
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • Spanish

Parking

Free self parking

Room Amenities

Cenote Casa Tortuga Tulum offers 12 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 60-cm plasma televisions come with cable channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Yard
  • Ceiling fan
  • Blackout drapes/curtains
  • Shower only
  • Full-sized fridge/freezer
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens

Nearby Things to do

  • Ecotours on site

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 20

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 20 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Hotel Names

  • Cenote Casa Tortuga Tulum Hotel
  • Cenote Casa Tortuga Tulum Tulum
  • Cenote Casa Tortuga Tulum Hotel Tulum

We should mention

Pool access available from 9:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

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