8/10 Good
Heidi
Travelled with family
16 Mar 2025
Liked: Cleanliness
Beautiful location on Soliman Bay, lovely beachfront, friendly management staff, excellent cleaning staff. Walking distance to Manta Ray hotel and restaurant and Jashita hotel and restaurant.
Septic smell upon arrival (they fixed it promptly upon request by pumping septic tank). Septic needs upgraded. The toilet is actually hot to the touch as is the septic tank cover - something concerning going on. Not permitted to put toilet paper in toilet.
All buildings, structures and walkways are fine but older and could use updating.
Outdoor beach loungers tired also.
Need more cutlery, glassware and scissors would have been helpful.
Beachfront not maintained consistently - sargasso blew in on days 4 - 7 of our stay, and removal was sporadic and they didn’t have enough people or equipment to effectively manage it.
Coconuts aren’t consistently removed and fall from the trees which is dangerous.
Summary - the location (Soliman Bay) is amazing, staff are great, and the accommodations are fine but need updates.
Heidi
Stayed 7 nights in Mar 2025