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Aparthotel

Oaks Townsville Hotel

4.5 star property

Photo gallery for Oaks Townsville Hotel

Meeting facility
Lunch, dinner served; local and international cuisine, sea views
View from room
Property amenity
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

Mount Stuart Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Mt Stuart Studio

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • 47 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

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About the area

Townsville

Located in Townsville (South Townsville), Oaks Townsville Hotel is a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery. .This luxury aparthotel is 1.2 mi (1.9 km) from Cultural Centre Townsville and 1.2 mi (2 km) from Museum of Tropical Queensland.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 18 min walk - 1.6 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Padoka Cafe - ‬4 min walk
  • ‪Palmer’s Bar & Kitchen - ‬7 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Simply Tops Seafood Bar - ‬5 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with a fitness center and an outdoor pool
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a satisfying meal at Metropole Hotel serving guests of Oaks Townsville Hotel.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 812 out of 1550 reviews
Rating 8 - Good. 528 out of 1550 reviews
Rating 6 - Okay. 132 out of 1550 reviews
Rating 4 - Poor. 52 out of 1550 reviews
Rating 2 - Terrible. 26 out of 1550 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Kellie

Stayed 5 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Central
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

VIVIENNE TIOMAI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back
Stayed 2 nights in Jul 2025

8/10 Good

Phillip

Liked: Amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Narelle, Booral

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jannine

Stayed 1 night in Jun 2025

6/10 Okay

Brian

Travelled with group
Disliked: Cleanliness, amenities
Not easy to find the reception on arrival as it is’ hidden’ at the back of the Metropole Pub, the room could have been cleaned properly, the balcony and its very basic furniture were covered in dust. The range hood doesn’t work and needs a good cleaning as well. The unit has a bathroom which is purposed built for people with a disability or mobility issues which makes it a little unpractical for people without disability.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian, Dawes Point

Business traveller, Travelled with partner
Liked: Cleanliness
Nice view
Stayed 1 night in Jun 2025

10/10 Excellent

olivia

Liked: Cleanliness, property conditions & facilities
I liked the property because its quite and private love staying there
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort
All was great
Stayed 2 nights in May 2025

8/10 Good

Micheal

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , well appointed units
Stayed 2 nights in May 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025

10/10 Excellent

leanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, Quite and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025